Description:

DEPARTMENT DESCRIPTION:

Performs a variety of general cleaning tasks to maintain areas such as patient towers, public areas, exam rooms, offices, etc., the Environmental Aide's essential duties include:

• Cleaning all surfaces
• Disinfecting all surfaces
• Dusting all surfaces
• Replenishing all supplies
• Spot cleaning carpet and upholstery
• Cleaning up spills
• Changing linen and making beds
• Operating vacuum cleaning equipment
• Dust mopping and damp mopping floors, stairs, and landings
• Disposal of hazardous and non-hazardous waste k. Reporting needed equipment repair and all unsafe situations

SUMMARY:

• Walk and stand for approximately 90% of work time.
• Frequently squat, kneel, and lift; Occasionally bend and twist.
• Able to lift 40 lbs. without assistance.
• Lift, turn, push, pull, and position equipment; Ability to utilize safe body mechanics.
• Identifies safety risks, provides feedback and helps address safety issues.
• Actively follows safety policies, procedures and practices.
• Assists in establishing and maintaining an environment that is clean and conducive to patients, visitors, and co-workers' well-being and safety.
• Demonstrates a positive demeanor that contributes to a culture of trust, respect, and teamwork. Follows our Service Excellence Standards.
• Effectively communicates with internal and external customers (i.e. active listening, professionalism, appropriate tone of voice and language).
• Assists in the training of staff to perform Environmental Services duties.
• Participates in department and unit activities to improve quality and patient care.
• Demonstrates professionalism in dress and hygiene. Follows and adhere to the "fragrance free" policy.
• Responsible for maintaining knowledge of policy and procedures. Follows department's plans and scripts. Completes mandatory Healthstream virtual trainings in a timely manner.
• Assists in keeping corridors clear of clutter, equipment, furniture, etc. for safety and aesthetic purposes.
• Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution.
• Maintains the confidentiality of information acquired pertaining to patient, physicians, colleagues, and visitors to St. Joseph Mercy Health. Discusses patient and hospital information only among appropriate personnel in appropriately private places
• Other duties as assigned

EDUCATION AND EXPERIENCE:

Education: High School diploma or GED preferred. Able to read and write English. Possesses basic math skills.

Experience: Three months customer service or cleaning experience preferred.