Scheduler - Appointment Center - Full Time
- IA_MOCEN01 Catholic Health Initiatives - Iowa Corp
- Mishawaka Medical Center - Mishawaka, Indiana
- 7mo ago
- Full-Time
- On-site
Scheduling Specialist (I–II)
Location: Saint Joseph Health System (SJHS)
Saint Joseph Health System is proud to offer Daily Pay. Work Today, Get Paid Today!
At Saint Joseph Health System, our values give us strength. That character guides every decision we make—even when those decisions are complicated, costly or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.
What We Offer:
Tuition reimbursement for all full and part-time colleagues effective first day of employment
100% paid tuition for ASN to BSN program (paid directly to learning partner)
Benefits day one (Medical, Dental, Vision, PTO, Life, STD/LTD, etc.)
Retirement savings account with employer match
Generous paid time off program + 7 paid holidays
Colleague well-being resources
No mandatory overtime
Employee referral incentive program
State-of-the-art equipment, unlimited CEUs, and supportive team approach
As a Scheduling Specialist, you’ll be the first point of contact in the patient experience, ensuring accurate scheduling and financial clearance for diagnostic testing and procedures. You’ll use your specialized knowledge to support operational efficiency and patient satisfaction across multiple departments and facilities.
What You’ll Do:
Schedule complex diagnostic and ancillary testing across multiple facilities and states
Perform pre-registration, insurance verification, and financial responsibility identification
Communicate effectively with service delivery areas to optimize patient flow
Support performance improvement initiatives through data analysis and reporting
Collaborate with leadership and colleagues to identify opportunities and implement solutions
Maintain confidentiality and ensure compliance with policies and regulations
What You’ll Need:
High School Diploma or equivalent required
2–5 years of experience in scheduling, financial clearance, or patient access
National certification in HFMA CRCR or NAHAM CHAA (required within 1 year of hire)
Proficiency in patient registration/accounting systems and related software
Strong analytical, communication, and organizational skills
Preferred Qualifications:
Associate’s Degree
Mastery in scheduling across three or more modalities
Experience with complex facility-based testing and multi-state scheduling protocols
Knowledge of third-party and government payer billing and reimbursement guidelines
Be part of a team that sets the standard for patient access and care coordination. Apply today and help us deliver exceptional service from the very first interaction!
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.