Description:

Adheres to the principles of caring and expected behaviors outlined in Mercy Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with Mercy Medical Center's Mission and Values. 

Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior. 

Performs other duties consistent with purpose of job as directed. 

Care of patient: 

• Follows therapist instruction regarding patient care needs. 

• Completes basic patient care duties, including transferring, toileting, walking and management of medical equipment, with minimal supervision. 

• Seeks input from therapist and communicates needs. 

• Completes appropriate paperwork, as needed. 

• Monitors patients’ needs and communicates needs with therapist/nursing. 

Communicates with staff: 

• Utilizes voicemail and email to streamline process. 

• Efficiently directs calls to appropriate person. 

• Provides information appropriate for persons involved (need to know basis). 

• Contributes to positive work environment. 

      3.  Interpersonal skills: 

• Positive interaction with staff members. 

• Transfer of information to other staff members in timely, appropriate manner. 

• Plans day-to-day activities and communicates to others. 

• Works as a team for the betterment of department. 

• Provides others with information needed to complete job. 

Professionalism: 

• Supportive of Mercy’s mission and values. 

• Provides constructive suggestions and input to department needs. 

• Provides support and direction to staff. 

• Attends educational seminars and expands knowledge. 

 Organization: 

• Keeps area organized and communicates changes to others. 

• Able to multitask and follow through with assigned duties. 

• Prioritizes and delegates to others. 

Computer: 

• Proficient in basic typing/computer access. 

• Proficient in use of fax/email.