Marketing Statement:

Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States, including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America Services adds value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our talented team delivers actuarial, audit, corporate communications, financial and investment, human capital services, information technology, legal, and payroll expertise to our customers.

Job Summary:

Tokio Marine North America Services is looking for a detail-oriented, organized, and enthusiastic Human Resources Coordinator to join our HR team.  The HR Coordinator will provide administrative and operational support to the HR team, ensuring smooth execution of HR processes and programs. This role is critical in maintaining accurate employee records, assisting with onboarding, offboarding, and supporting employee engagement initiatives and communications. They will work to foster positive relationships while serving as a go-to HR support person for new hires and all of our valued employees.

The ideal candidate is new to their HR career and eager to learn and grow amongst a high performing team.  This is a hybrid role and will require reporting to our Bala Cynwyd office 1 to 3 days per week.

Essential Job Functions:

• Onboarding & Offboarding
  • Prepare offer letters and assist with new hire onboarding processes and tasks, maintaining compliance and utilizing our HRIS and other systems
  • Assist with offboarding of terminating employees
• HR Administration
  • Maintain and update employee records in HRIS system
  • Process employee changes (promotions, transfers, terminations) accurately and timely
  • Provide general clerical support, including photocopying, electronic filing, letter and document preparation/finalization
• Drafting Communications
  • Prepare and send HR-related communications, including policy updates, announcements, and reminders
  • Support internal HR newsletters and engagement campaigns
• Employee Engagement & Brand Awareness
  • Assist with HR programs such as training, recognition, wellness, and Corporate Social Responsibility initiatives
  • Assist with the maintenance of the company branded gear closet – tracking inventory, ensuring organization, and fulfilling orders from the internal “swag” store
  • Coordinate mailing of baby gifts to employees welcoming new children and flowers/sympathy gifts for employees experiencing a loss
  • Assist with our social media efforts by generating content, creating posts, and engaging with our followers
  • Serve as a point of contact for general HR questions
• Reporting & Analytics
  • Prepare HR reports and metrics as needed, including organizational charts, etc.
  • Support internal audit requests by gathering documents and information required
• Compliance & Confidentiality
  • Ensure compliance with company policies and employment regulations
  • Maintain confidential and non-routine information

Qualifications:

• Bachelor's degree preferred
• Regular and reliable attendance
• Prior working experience in an office environment preferred
• Social Media experience is highly desirable
• Event planning experience is highly desirable
• Superior knowledge of Microsoft Office (including Microsoft Excel, Word, and PowerPoint)
• Strong writing and communication skills
• Strong organizing skills
• Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner
• Emotional maturity to be able to responsibly work with confidential and sensitive information
• Superior attention to detail
• Ability to work effectively as part of a team

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status,  sexual orientation and/or any other status protected by law.