Position Summary

• Responsible for printing BOM and pulling parts to integrate each customer Purchase Order.  Integrate hardware and perform cable tie in as required for each order.  Larger systems require the installation of mounting rails and additional power strips. 
• Work with Engineering to ensure proper configuration is provided.  Failures must be identified to a specific board, assembly, peripheral and or miscellaneous hardware/software.  Interfacing with Engineering, Product Management, Field Service, Customers and Quality is required. Experience and knowledge of Microsoft Word/Excel, Windows and Linux software is a plus.

Essential Duties

• Configure customer hardware and software per Sales Order.
• Compare hardware and software to Sales Order and BOM and resolve discrepancies.
• Assist Sales Operations with customer configuration issues.
• Record and report all failures.
• Ensure all UID's are entered into database for each Sales Order.
• Complete ISO checklist of necessary items per processes for each specific product.
• Interface with customers and field engineers via telephone/e-mail as required.
• Generate DRR against defective material and give to Purchasing for RTV.
• Provide on the job training for new test technicians.
• Support Customer Service with field return testing and or evaluations.
• Perform quarterly inventory as required.
• Maintain test equipment as needed.
• Adhere to all company safety policies and procedures.
• Maintain a safe, clean work area.
• Perform other duties as assigned. (SQC, Incoming Inspection and shipping as examples).

Education

• 4 years of high school or equivalency plus 2 years of advanced education or specialized training. ​

Previous Experience

• Over 3 years, up to and including 6 years of closely related job experience. Must possess an excellent working knowledge of computer architecture. ​