Position Title

Home Lending Sales Assistant

 

Location

Work From Home FL, FL 32302

 

Job Summary

The Home Lending Sales Assistant is responsible for assisting Loan Officers in the smooth and timely completion of all phases of a mortgage loan. Assists assigned LO's with a variety of business development and administrative tasks. Provides necessary support to increase production levels. Answers phones, prepares correspondence and documents, and provides administrative, business development and marketing support. Works with pertinent financial information, including loan applications, credit reports, disclosures, transcripts, and loan program information. An individual in this position supports multiple LO’s.

 

Job Responsibilities:

Job Responsibilities:

• Client interface and coordination of meetings, logistics, and problem solving.  Schedules appointments with clients, realtors and vendors –manages advisor’s calendar, effectively communicating and managing client timelines.  Update and maintain database of clients weekly.

• Organizes mortgage application documentation; ordering credit reports, appraisals, and title reports ensuring accurate and timely completion of mortgage loan applications and other documents.

• Administrative work includes requesting and reviewing documents from clients, sending documents for signature and monitoring receipt of same, organizing documents and working with advisor and internal staff with file management.

• Coordinates with processing team and marketing staff for marketing projects.

• Ensure compliance with applicable federal, state and local laws and regulations. Complete all required compliance training. Maintain knowledge of and adhere to Flagstar's internal compliance policies and procedures. Take responsibility to keep up to date with changing regulations and policies.

Job Requirements:

• High School Diploma, GED or Foreign Equivalent
• NMLS Required
• Strong Mortgage background
• Attention to detail
• Mortgage experience
• Strong interpersonal skills
• Excellent verbal and written communication skills
• Ability to understand verbal and written instructions
• Logistical problem-solving capacity
• Ability to work with operations team effectively

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank