We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.

Position Summary: 

Key Responsibilities (other duties may be assigned):

• Monitors files for responses to garnishment filings

• Monitors payments towards satisfying garnishment orders

• Researches garnishment service dates, payments that are on hold, etc., by using databases such as LexisNexis and court websites

• Conducts searches on the internet to locate consumer contact information; makes outgoing calls to courts, sheriffs, garnishees, and others for garnishment follow up

• Communicates with management and attorneys to decide on next steps for resolution

• Reviews accounts and documents for the entire legal process lifecycle and makes corrections if needed; performs quality checks to ensure accuracy

• Responsible for ensuring compliance with applicable laws, regulations and company policies across areas of organizational responsibility.

• Maintains knowledge of current department policies and procedures and apply as necessary in appropriate circumstances.

Professional Experience/Qualifications:

• High School Diploma/GED

• 3 years of consecutive work history

• Must be proficient in Windows, Outlook, Application Extender; familiar with Word, Excel

• High attention to detail

• Organizational skills to manage multiple ongoing tasks.

• Ability to multitask and meet deadlines.

• Excellent verbal communication and customer service skills

• Ability to complete required company trainings

• Familiarity with the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA) and all other federal and state laws and regulations related collections preferred

All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace.

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.