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The Senior Water Engineering Analyst (AMI) is responsible for overseeing the Water AMI and MDM systems. Key duties include developing and implementing processes to ensure accurate and timely billing data, and interval reads, as well as daily monitoring and assessing the health of the water AMI and MDM systems. As a people leader, the Senior Water Engineering Analyst (AMI) is responsible for the overall development and performance of assigned personnel

Applicants are required to attach a cover letter and resume.

ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills.  This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required.  The job description does not constitute an employment agreement and is subject to change at any time by the employer.  Essential duties and responsibilities may include, but are not limited to, the following:

• Assist in all current and future AMI projects, by serving as the water team’s expert in the systems capabilities and integrations.
• Oversee and monitor data collection from the AMI and MDM systems, ensuring proper file storage architecture and maintaining best city practices for data files.
• Analyze data from multiple systems and provide reports and analysis to key stakeholders.
• Develop and implement work processes to ensure timely and accurate metering data is provided to Utility Billing, conservation and other departments.
• Establish and maintain effective working relationships with internal departments such as Utility Billing, Systems Engineering, Water Operations, conservation services, IT, and the Operations Technology group.
• Effectively manage and lead multiple projects concurrently.
• Serve as the Subject Matter Expert and primary stakeholder for all matters related to AMI and MDM, and data accuracy.
• Manage AMI and MDM software, including firmware updates, version releases, and field devices.
• Collaborate with Water Operation Supervisors, Conservation and Utility Billing personnel to develop/revise processes and procedures to create better communications among all departmental groups and to develop more efficient and cost-effective work practices.
• Ensure team members have the resources and tools to perform their jobs effectively.
• Identify and implement data-driven process improvements to enhance operational efficiency.
• Resolve any company or customer issues concerning billing and metering data and proactively communicate concerns to management in an organized manner.
• Supervise, train, motivate, and evaluate AMI group members; work with employees to correct deficiencies; support employee professional development; identify and resolve employee concerns and/or problems; direct work; complete employee performance evaluations; and participate in hiring and terminating and disciplinary decisions and/or provide recommendations.
  •  Develop and implement comprehensive training programs to enhance employee skills and knowledge.
  • Develop and administer annual budgets for the Water AMI groups
  •  Manage and optimize budget related to Water AMI systems and support to ensure efficient resource allocation.
• Proactively prepare for emergency situations; support all efforts during emergencies.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

Education, Training, and Experience

Bachelor’s or associate’s degree in a technical-related curriculum with major course work in Engineering, Business/ Information Systems, Math, Computer Science, or a related field and seven (7) years of direct or related experience in Metering, billing, Advanced Metering Infrastructure, Meter Data Management systems in an electric or water utility, or related field.

Preferred Qualifications:

• Experience working with AMI, MDM and Utility billing applications.

• Experience with SQL and database management.

• Meter configurations (functional programming, firmware, and CIS setup)

• Experience managing projects from planning to completion under limited guidance

• Proficiency with Microsoft Word, Excel, and Outlook

Knowledge in:

• Basic Utility Service(s), system construction and design.

• Data network infrastructure

• Billing practices and the principles of revenue collection

• Applicable software and emerging trends in automated metering infrastructure

• Geographic Information System (GIS)

• Federal, state and local regulations applicable to utility projects

• Principles of supervision, training and evaluation

• Project management and scheduling

• City policies and procedures (Personnel, Safety and Purchasing)

• National Codes relevant to Utility standards

• High school-level math (algebra, geometry, and trigonometry), physics, etc. relevant to water utility distribution design

Skill in:

• Budget preparation and oversight

• Problem-solving and decision making

• Coordinating resources

• Delivering presentations

• Analyzing complex data

• Ability to handle multiple projects simultaneously.

• Establishing and maintaining effective working relationships

• Time management and multi-task functions

• Reading blueprints, specifications, warning labels, etc.

• Applying City of Georgetown Water ordinances or the Texas Water Code to various customer situations

Ability to:

• Communicate clearly and effectively, both orally and in writing

• Perform root cause analysis and troubleshoot issues through collaborative efforts

• Work in a team-oriented atmosphere with the expectation that tasks be completed by working across organizational lines.

• Set priorities, multi-task, and work efficiently under pressure.

• Delegate, motivate, and evaluate the work of subordinates

• Set goals and communicate expectations

• Work with various departments, legal counsel and outside professional partners

• Coordinate internal and external resources in support of the successful completion of project timelines

LICENSES AND CERTIFICATION REQUIREMENTS

Valid Class "C" Texas driver’s license required. Out-of-state license holders must have a valid license and provide a three-year driving history.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Standing, sitting, walking, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, crouching, bending, vision, hearing, talking, use of foot controls.

Hiring Range: $46.41 - $58.14, hourly.

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