Salary Range

4,940.00 - 6,315.00

Job Summary

With a fabulous waterfront, vibrant downtown, great parks, neighborhoods and public spaces, a commitment to smart growth, excellent service delivery and community engagement, Vancouver, Washington is all grown up, and we need excellent talent to keep us going (and growing) strong!

If who we are speaks to you, and if you’re the type of person who is interested in joining a team dedicated to ensuring everyone in our community has access to affordable housing and economic opportunity then the City of Vancouver may be for you.

We’re currently recruiting for a Senior Support Specialist in the Economic Prosperity and Housing Department. The primary responsibilities for the job are to provide administrative support for department programs and staff. Provide administrative support to multiple boards, commissions and committees, as well as their subcommittees.

This is a full-time, regular, non-exempt union position. This position is covered under the provisions of an agreement between the City and the OPEIU union.
The schedule for this position is M-F, 8am to 5pm.

At this time, this position is eligible for telework or hybrid schedule. As with all routine telework positions, employees may be required to come into the office on occasion based on business needs. Telework may be subject to change at a future time. Currently, all employees must reside in Oregon or Washington; the City cannot support ongoing telework from other locations.

Open until filled with a first review on October 15, 2025

Job Details

Essential Functions:

• Serve as secretary to the City Center Redevelopment Authority, the Lodging Tax Advisory Committee, Housing Advisory Committee, and provide backup support for Parking Advisory Committee.  Prepare for public meetings, including meeting the legal timeframes of public notification, compiling agendas, sending calendar invitations, generating submission of supporting documents by professional staff members, coordinating new member orientation, communicating with board and committee members on administrative issues, and transcribing and distributing meeting minutes.
• Maintain the City Center Redevelopment Authority (CCRA)  Development Pipeline Report in Power BI and track monthly activity using City databases including Infor and ePlans.
• Staff the Lodging Tax Grant program. Support the annual Lodging Tax Grants process from start to finish including establishing and maintaining processes and procedures, coordination of the application process through client interfacing, monitor applications and distribute follow-up forms in Grant Interface database, manage DocuSign and execute contracts by set deadline and set up procurement profiles in Workday for reimbursement.
• Operate video meeting platforms such as Microsoft Teams and WebEx and coordinate with CVTV on televised meetings.
• Maintain department and board/committee websites. Post information and updates for all department programs. Post board and committee meeting information and updates.
• Perform administrative duties to support the department such as: purchase registrations and supplies on a City Purchasing Card, process the transactions within the system, assist with the preparation of large documents, maintain copier, distribute mail, serve as COOP Emergency management coordinator, perform a wide variety of administrative work including processing accounts payable and reimbursement requests. Serve as the main contact for EPH main phone line and respond to voicemails.
• Conduct onboarding process for new hires including: new user forms, ordering and distribution of IT equipment and maintain IT equipment inventory for the department, complete health and safety orientation, update department org chart, phone list, and Teams channel. Coordinate offboarding duties.
• Serve as department liaison to IT and other internal departments for new information system projects and requests for department feedback on matters such as space planning.
• Provide administrative support as needed during events and public meetings.
• Assist the Economic Prosperity & Housing Director with administrative tasks such as meeting scheduling and follow up and travel.
• Perform other duties and responsibilities as assigned.

Qualifications

Experience and Education

Experience: 

• Four (4) years of administrative experience in a public sector organization or organization with similar regulatory and public engagement requirements

Education: 

• Equivalent to an associate's degree           

Equivalent combinations of education and experience may be considered.

Computer Skills

• Microsoft 365:  Advanced skills in Microsoft Word, Excel, Outlook, PowerPoint, Teams and Zoom.

Knowledge

• English usage, spelling, grammar and punctuation
• Advanced record keeping skills
• Basic principles of mathematics
• Familiarity with the Open Public Meetings Act and experience with City of Vancouver, Boards and Commissions Program
• Business letter writing and report preparation
• Website content management system
• Modern office procedures, methods and computer equipment
• Use of personal computers and basic software

Abilities

• Learn and correctly interpret and apply City and departmental policies and procedures
• Operate a personal computer and appropriate software
• Maintain confidentiality and a high level of integrity regarding sensitive information
• Communicate clearly and concisely both orally and in writing
• Ability to manage multiple high priority projects simultaneously
• Work in a manner consistent with the City of Vancouver’s Operating Principles
• Work and act as a team player in all interactions with other City employees
• Provide a high level of customer service at all times
• Project and maintain a positive image with those contacted in the course of work
• Develop and maintain collaborative and respectful working relationships with team members and others
• Maintain regular and dependable attendance
• Apply values and principles of equity and inclusion in all aspects of work and interactions with public and staff
• Administrative proficiency: Well-organized and detail oriented.

• Demonstrate a commitment to valuing differences among people and to being inclusive.
• Show the utmost respect for others, and act as a team player.
• Promote safety as a guiding principle and a regular practice in accomplishing work by focusing on safe practices and complying with safety and health policies and procedures.
• Recognize unsafe conditions which may be hazardous to an employee or to the public.
• Works in safe and responsible manner; not putting self or others at risk. Complies with applicable policies and procedures including but not limited to using personal protective equipment, observing warning signs, learning about potential hazards, and reporting all unsafe conditions.

This position is subject to successful completion of a pre-employment reference check and a basic criminal background check.

The City of Vancouver is committed to advancing equity and creating a welcoming and inclusive workplace. We recognize that progress depends on more than just a verbal commitment; it depends on making meaningful organizational change. We developed and continue to develop strategies to enhance employee-centered programs, eliminate recruitment and advancement barriers, elevate employee understanding of DEI and cultural competency and build an inclusive and welcoming place to call work. We hope you’ll consider joining us on the journey!

Safety: The City of Vancouver believes every employee plays a role in maintaining a safe workplace. The City of Vancouver promotes safety as a guiding principle and practice and accomplishes work by creating safe work environments, complying with safety and health policies and procedures and consistently seeking improvements that support operational excellence.

Diversity and Inclusion: At the City of Vancouver, we value and foster a workplace comprised of people with a range of different backgrounds, experiences and cultures. We recognize that a diverse and inclusive team is key to innovation, effectiveness and a positive culture. We are proud to be an Equal Opportunity Employer.

Equal Employment Opportunity Statement: The City of Vancouver is dedicated to maintaining a work environment that extends equal opportunity to all individuals, regardless of their race, color, sex, age, religion, national origin, marital status, veteran status, disability sexual orientation or gender identity. Employment decisions will be made to further the principle of equal employment opportunity and to comply with state, federal and local laws. We affirm through this policy statement our continuing commitment to the principles of equity and nondiscrimination.

Veterans’ Preference: Under Washington law, qualified veterans may be eligible for Veterans’ preference when applying for City of Vancouver positions. Honorably discharged Veterans, their surviving spouses or spouses of honorably discharged Veterans with a permanent and total service-connected disability who would like to be considered for a Veterans’ preference for this job should provide the qualifying documents as instructed during the application process.

ADA Accommodation: Accommodations will be considered for applicants or candidates with a qualifying disability that prevents them from participating in this process. Accommodations will be made where the City can reasonably provide them without imposing an undue hardship on the business or compromising the integrity of the recruitment process. An applicant with any disability who believes that they need an accommodation should contact Human Resources: call 360-487-8417 or email hrfront1@cityofvancouver.us

Job Posting End Date

Open Until Filled