Dallas is Growing. Grow With Us.

Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture,

we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.

Job Summary

Maintains a healthy relationship between the Dallas Police and the citizens of the city by interacting with the community in resolving problems and improving community relations.

Job Description
 

Overview

The Community Outreach Representative maintains a healthy relationship between the Dallas Police and the citizens of the city by interacting with the community in resolving problems and improving community relations.

Essential Functions

1 Serves as a contact or referral person for members of the community to educate the public on police and safety services and to resolve concerns regarding police services.

2 Informs and communicates with police administrators of situations that might escalate into violent encounters to prevent incidents of community violence against police.

3 Assists in the development, organization, and implementation of programs intended to improve community and police relations and also to increase job satisfaction and effectiveness among police department personnel.

4 Responds to inquiries on actions taken regarding citizen complaints alleged police use of excessive force, use of deadly force, arrest situations or other similar situations in which the public has disagreement with the Police over the manner in which such situations were handled.

5 Maintains and improves harmonious working relationship between employees of different ethnic backgrounds by working on issues of discrimination based on race, color, national origin, or sex.

6 Performs need assessments in order to identify the needs of the community and recommend solutions.

7 Performs any and all work as needed or assigned.

Knowledge and Skills

1 Knowledge of City services and programs.

2 Knowledge of safety services and police department activities.

3 Knowledge of City demographics and community.

4 Knowledge of ethnic makeup of various geographical areas of the city and various social problems.

5 Ability to develop and promote effective outreach programs.

6 Ability to hear and report community issues.

7 Communicating effectively verbally and in writing.

8 Establishing and maintaining effective working relationships.

MINIMUM QUALIFICATIONS:

Salary Range

 

$23.68 - $26.61

 

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.