Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Specialized Fiduciary Administrator I (SFA I), Tax, Private Banking, Providence-

The SFA I provides administrative support to Specialized Fiduciary Officers, Team Leaders, Group Manager and National Executive. Provides operational support that is reliable, efficient and responsive to the needs of the Officers and trust beneficiaries (clients). May serve as an additional point of contact for clients to assist with client requests. May work with external business partners (Attorneys, CPAs, Fiduciary Accountants, third party vendors, etc.) and with internal support partners (FAs, Sales, Tax, Compliance, SAM, ART, Operations, Technology Groups and Trust Administration, etc.) as needed. Responsible for routine administrative duties, such as performing account maintenance, processing transactions, file retrieval, optical imaging, filing, copying, ordering supplies, making and answering telephone calls, writing routine letters/e-mails and other tasks as required to administer accounts and serve client needs. May be asked to participate in projects, prepare reports and conduct research. The SFA I is supervised and supported by a Specialized Fiduciary Officer. College, Business School or equivalent experience helpful. Non-licensed associate.

Job Description:

The Specialized Fiduciary Administrator provides clerical assistance to the group by assembling tax returns, processing tax payments and refunds, maintaining files, handling correspondence, updating workflow tracking and processing expense reports.

Responsibilities:

• Provide clerical assistance to the group by assembling and filing tax returns
• Manage tax organizer/engagement letter mailing
• Provides outstanding personalized service to High-Net-Worth clients
• Resolves client issues in a timely and courteous manner
• Ensure clients are quickly connected to the appropriate person with the expertise to meet their needs
• Respond to client and client team regarding general inquires (copies of returns; quarterly estimates; confirmation of receipt of documentation)
• Download client tax forms from system
• Processing tax payments and refunds
• Maintain all required Account Master and Tax Return field in Tracking
• Responsible for billing to ensure full fees are timely collected
• Preparation of invoice for private pay clients
• Reconciliation of bank statement
• Manage supply ordering/inventory control ensuring costs do not exceed budget   
• Handling correspondence
• Updating workflow tracking and processing expense reports
• Monitor and oversee the Electronic Filing Tax Payment System

Qualifications:

• Associate Degree in accounting preferred or equivalent work experience in the tax field
• Proficiency in Microsoft Word, Excel, Power Point
• Experience with SurePrep, GoSystem and ProSystem software a plus
• Ability to multi-task in a fast-paced environment
• Organizational skills, accuracy and attention to details, goal-oriented and dependable
• Proven self starter with ability to work independently
• Ability to perform work for multiple associates in a deadline driven environment
• Overtime, including evenings and Saturday, may be required to meet workload during peak season (generally 20 – 25 hrs/wk from February – April 15 and September 1 – October 15)

  

Skills:

• Account Management
• Administrative Services
• Attention to Detail
• Client Management
• Problem Solving
• Referral Identification

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

For internal employees: participation in a work from home posture does not make you eligible to post.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - RI - Providence - 1 Financial Plz - 1 Financial Plaza (RI1537)

Pay and benefits information

Pay range

$25.00 - $38.26 hourly pay, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.