Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for overseeing the pipeline of development, data validation, quality review, or sample execution deliverables to ensure timely and accurate delivery of test builds, maintenance, or samples to business partners to support the successful execution of testing. Key responsibilities include being accountable for accurate and timely delivery of test builds. Job expectations include ensuring applicable key performance indicator metrics are met and removing any roadblocks and/or will determining root cause and working to revise processes to prevent future issues.

Responsibilities:

• Oversees the identification and handling of issue escalation/resolution to prevent delays in delivery and identify and leverage opportunities for automation where possible

• Serves as an experienced member of the Development, Quality Assessment, or Sample Execution function

• Interacts extensively with internal or external contacts to identify, research, analyze and resolve complex problems

• Reviews test builds and maintenance and quality assessments

• Confirms consistent quality of activities, processes, and outputs by establishing effective review practices

• Manages the quality of the test design process in accordance with the Independent Testing Enterprise Policy and Standard

Skills:

• Adaptability

• Attention to Detail

• Collaboration

• Monitoring, Surveillance, and Testing

• Problem Solving

• Application Development

• Data Collection and Entry

• Data Privacy and Protection

• Influence

• Issue Management

• Automation

• Business Intelligence

• Interpret Relevant Laws, Rules, and Regulations

• Quality Assurance

• Reporting

Shift:

1st shift (United States of America)

Hours Per Week: 

40