Overview

BreakThrough Physical Therapy,  a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team!  

• Clinic Location: Fayetteville, NC 28311
• Salary: ~$15.50-$17 /HR
• Full Time

How BTPTSupports You:  

• Competitive salary Employee-centric work culture from the top, down!  

• Medical, dental, vision, STD, LTD insurances  

• Generous PTO  

• 401(k) Employer Matching  

• Free Life Insurance  

• Parental Perks!  

• And more!  

Responsibilities

You’ll Achieve Success By:  

• Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.

• Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.

• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.

• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Qualifications

Requirements:  

• High School Diploma/GED required  

• Basic office and customer service skills  
• Previous experience in a similar role desired but not required