Job Description
Be a part of a world-class academic healthcare system, UChicago Medicine, as a Public Safety Officer at our Hyde Park Location. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.
Under the general supervision of the Public Safety Supervisor, the Public Safety Officer will work to maintain a secure and safe environment for faculty, staff, patients, visitors and property. Duties will include communication functions of the Public Safety Department, rotation and receipt of all emergency and non-emergency incoming calls to the dispatch center, solicits descriptive information to determine the nature and urgency of the request and the location and scope of the incident.
Essential Job Functions
- Serve as a mentor and provide support to Public Safety Coordinators
- Supervise shift operations
- Conduct foot patrols in assigned areas, double tap required tour access points and report identified safety andsecurity related risk/issues
- Conduct mobile patrols on grounds and parking garages as assigned
- Verify areas are properly locked and secured when performing patrols
- Provide immediate response to unplanned life safety or security related emergencies and drills/exercises
- Request emergency services and/or UCPD assistance when necessary
- Manage two-way communications and resources during daily operations and emergency response
- Provide security escort services when requested
- Provide immediate response to difficult and/or abusive patients and visitors when requested by staff. Assist clinicalstaff in restraining patients when necessary
- Provide security in high risk areas
- Perform dispatch communications function and monitor CCTV
- Maintain accurate records of request for service and other departmental activities
- Assign Incident Report numbers and complete accurate and detailed reports for security related incidents
- Assist with investigations of criminal and/or suspicious occurrences in the medical center
- Communicates necessary information to other shifts, department administration, leadership and UPCD in a timelymanner
- Direct and coordinate response to service calls and alarms
- Attend court or other legal proceedings to provide details of specific incidents as required
- Perform other duties assigned
Required Qualifications
- High school diploma or GED
- Valid Driver's License
- 3 years of job related experience in security or law enforcement
- Completion of the following Training/Certifications provided by UCM within the first 180 days of employment:
- Crisis Prevention Institute (CPI) Verbal Intervention Training/Certification
- International Association of Health Safety and Security (IAHSS) Advanced Certification
- CPR/AED Certification
- Defensive Tactics
- Handcuffing Certification
- Use of Restraints
Preferred Qualifications
- Associate Degree in Criminal Justice or equivalent field preferred.
- At least one year in health care
Position Details
- Job Type/FTE: Full-time (1.0) 8-hour shifts
- Shift: Days
- Unit/Department: Security Department
- CBA Code: Non-Union