Customer Service Coordinator / CSC Float Pool

  • BSA Hospital
  • Albuquerque, NM, us
  • 7mo ago
  • Full-time
  • On-site

Overview

Join our team as a variable shift, PRN, Specialist Management Customer Service Coordinator (CSC) in Albuquerque, NM.

 

Why Join Us? 

 

Thrive in a People-First Environment and Make Healthcare Better  

  • Thrive: We empower our team with career growth opportunities and resources that support your wellness, education, and financial well-being.  
  • People-First: We prioritize your well-being with a supportive, inclusive culture where you are valued and cared for.  
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care.  

Get to Know Your Team:  

  • Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors, and advanced practice providers in a broad range of specialties and primary care.

Responsibilities

  • Provides direct customer service and front desk assistance for the assigned department, including but not limited to admitting, registering, scheduling, and verifying insurance.
  • Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
  • Adheres to policies, procedures, and regulations to ensure compliance and patient safety.

Qualifications

Job Requirements:

  • High School Diploma or GED equivalent.
  • Medical terminology knowledge.
  • Knowledge of insurance plans.
  • Knowledge of office procedures.
  • One (1) year of previously related experience

Preferred Job Requirements:

  • Associate's Degree in a related field of study.
  • Previous medical office experience.
  • Heart Saver.