Overview

The Data Entry Operators are our organization’s custom and service order processing group. This role requires excellent typing skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Processing customer orders accurately and quickly while maintaining an excellent workflow are their most important responsibilities.

Responsibilities

• Enters all service, speaker and miscellaneous order types and brands into the company’s operating system.
• Ensure the accuracy and completeness of all entered data.
• Verify and review data for errors or inconsistencies and make necessary corrections.
• Maintains workflow priorities in accordance to our standards and guidelines.
• Performs requirements for 5S Workplace Organization.
• Maintain performance goals in alignment with our KPI’s (Key performance Indicators).
• Follow work instructions for the area.
• Works closely together with customer service (the CSA team) and compose emails.
• Manage and prioritize multiple tasks effectively.

May perform miscellaneous tasks/activities as directed by Supervisor or Manager.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily in line with our KPI (Key Performance Indicators).
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Overtime is expected and required as workload, customers, and training demands, and can be mandatory if needed including work on Saturday.
• Cross training and cross functionality are expected.
• High school diploma or General Education Degree (GED)
• Data entry requires excellent keyboard and typing skills, speed, accuracy, attention to detail, good eyesight to be able to read very small numbers, and excellent judgment while working in a fast-paced environment.
• Requires a positive attitude, ability to work independently, as well as being part of a team and working together, reliability and flexibility.
• Experience using Windows, Navision, Outlook, the Internet, and other data entry experience is preferred.
• Fluent in English, written and verbal.

  • What we have to offer:Medical, dental, prescription, and vision benefits24/7 virtual medical careEmployee Assistance Program for you and your family401(k) with company matchCompany-paid life insuranceSupplemental insurance for yourself, your spouse/partner, and your childrenShort-term and long-term disability insurancePre-tax Health Savings Account and Flexible Spending Accounts for Health Care or Dependent CarePet InsuranceCommuter accounts

     

    The Company is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

     

    The pay range for this position is expected to be between $15.81 to $23.72 per hour; however, while the salary range is effective as of the date of this posting, fluctuations in the job market may necessitate adjustments to pay ranges. Further, final pay determinations will depend on various factors, including but not limited to experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, such as bonus, commissions, or discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. 

     

     

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