Overview

Job Title: Pharmacy Technician

Department: Damar Pharmacy Services, LLC

Manager: Pharmacist

Schedule: Full Time

Compensation: Hourly, Non-Exempt

Job Summary: Under the direct supervision of the Pharmacist, the Pharmacy Technician is responsible for assisting the pharmacist in filling prescriptions, billing of prescriptions to third parties, collection of payments from patients and maintaining drug inventory.

Responsibilities

Dependable

• Maintains patient confidentiality.
• Submits insurance claims and follows up on rejections
• Types labels neatly and without error.
• Assist with coverage on an as-needed basis

Active

• Participates in cross training activities.
• Prescriptions - (Data entry) Enters patient information including insurance coverage and prescriptions in the pharmacy software.
• Adheres to the Damar’s dress code and maintains a professional appearance.
• Attends required meetings and participate on committees as requested.
• Assists with record-keeping requirements.
• Enhances professional growth and development by attending in-service meetings and continuing education programs.
• Participates in site meetings to address patient care and operational requirements, including one- on-one communication.
• Initiates contact with providers to obtain corrections or clarification of prescription.
• Initiates and corresponds with 3rd party insurers regarding qualifying information and follows up with possible inclusion and set up for all pharmacy sites
• Corresponds with 3rd party insurers regarding drug rejections, reversals, additions and inquiries regarding reimbursements.
• Assists with record-keeping requirements.
• Sends updates of drug file changes and additions to all pharmacies.
• Sends reminders to pharmacy manager of upcoming employee leave requests and corresponding personnel coverage.
• May be assigned to others centers to assist with coverage on an as needed basis
• Type, copy and distribute correspondence, memos, agendas, and reports.
• May run errands as assigned.
• Perform other mechanical, technical or administrative tasks assigned by the pharmacist which do not themselves constitute practice of the profession of pharmacy.

Mission Driven

• Mentors new pharmacy technicians to include all processes used at Damar.

Accountable 

• Counts and measures medications correctly.
• Billing & payments from customers & third party
• Completes cash and insurance transactions accurately.
• Figures cost & pricing of prescriptions correctly.
• Collects payments from patients &/or family members and provide receipts.
• Follows Safety and OSHA requirements.
• Assists with pharmacy compliance to applicable statutory requirements (DEA, Board of Pharmacy) and compliance to accreditation standards (AAAHC).
• Maintains accurate accounting for drugs obtained and dispensed through patient assistance or other patient friendly programs. Submits reversals as appropriate.
• Maintains accurate routing of expired drugs to reverse distributor and follows up with proof of disposition and any appropriate credits.
• Maintains accurate record of drugs returned to wholesaler and follows up with proof of credit.

Respectful

• Treats patients, staff and visitors with courtesy, sensitivity and respect.
• Adheres to Damar’s Quality Policy and participates actively in Quality Improvement Process activities.

Qualifications

Education: High school diploma or equivalent

 

Experience: 

• One year of retail experience preferred
• Bilingual English/Spanish is helpful

Equipment familiarity:

• Computer, printer, copier, fax, calulator, telephone

Certifications, Licenses, or Special Training:

• Registered as a Pharmacy Technician by the Indiana Board of Pharmacy required
• Certified as a Pharmacy Technician by PTCB or NHA preferred
• Minimum age of 18
• No felony convictions or other criminal offenses involving a dependent population
• Must meet and maintain background screening requirements for all Damar Programs as detailed in policy 1.HR.02 Pre-Employment and Employee Background Checks
• Valid Indiana driver's license and driving record that meets eligibility requirements of Damar's insurance carrier (for all positions requiring driving)
• Succesful completion of pre-employment drug screen and physical required.

Abilities:

• Must be able to work flexible hours 
• May be required to travel to other Damar locationsas needed on short notice
• Must have excellent organizational skills
• Must have espxcellent written and verbal communication skills and the ability to communicate with a variety of personality types in an efficient and friendly manner
• Ability to communicate effectively, both verbally and in writing
• Ability to promote and maintain positive interaction with all internal and external stakeholders