Job Summary

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

Do you thrive on the excitement of turning potential leads into loyal customers? As a B2B Sales Representative, Outbound on our SMB team at Spectrum, you'll drive business growth by promoting our Internet, Voice, Video, and Mobile services to new prospects and upselling existing customers. Your efforts will directly contribute to our success, offering you the opportunity to achieve significant earnings through performance-driven sales results. Join us in this dynamic and rewarding role and make a tangible impact on our organization and our customers' satisfaction.

Responsibilities

What our B2B Sales Outbound Representatives Enjoy Most About the Role

• Enhancing the customer experience and maintaining high satisfaction levels.
• Cold calling and selling Charter products to new and existing prospects, consistently exceeding sales quotas.
• Meeting activity targets, including calls, follow-ups, quotes, and sales conversions, while effectively managing leads.
• Promoting the value of our products and informing prospects about pricing and competitive advantages.
• Ensuring accurate database information and handling prospects with professionalism. 

Working Conditions

Normal office environment.

Qualifications

Required Qualifications

Education

• High school diploma or equivalent; further education in sales or business is a plus

Experience

• 2+ years in a call center or 1+ year in sales or marketing

Technical Skills

• Proficiency with CRM software and call center technology
• Knowledge of telecommunications products and services
• Proficient in MS Office applications

Skills & Abilities

• Strong communication skills in English (verbal and written)
• Proven sales success and goal-oriented mindset
• Excellent negotiation and persuasion skills
• Ability to work independently in a fast-paced environment
• Strong multitasking and organizational abilities  

Preferred Qualifications

• 1+ Experience in B2B sales, especially in telecommunications or cable and familiarity with ICOMS, CSG, or similar billing software
• 2+ years in customer service and/or telecommunication sales
• Degree in business, marketing, or a related field 

#ZRSM2