Care Coordinator (Medical Receptionist/PSR)

  • ProActive Physical Therapy Specialists
  • Vancouver, WA, us
  • 6mo ago
  • Full-time
  • On-site

Overview

Proactive Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our Salmon Creek team!  

  • Location: Vancouver, Washington 98686
  • Salary: ~$16.00-20.00 /HR BOE
  • Full Time- M-F

How ProActive PT Supports You:     

  • Competitive salary Employee-centric work culture from the top, down!  
  • Medical, dental, vision, STD, LTD insurances  
  • Generous PTO  
  • 401(k) Employer Matching  
  • Free Life Insurance  
  • Parental Perks!  
  • And more!  

Responsibilities

You’ll Achieve Success By:  

  • Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.

  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.

  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Qualifications

Requirements:  

  • High School Diploma/GED required  
  • Basic office and customer service skills  
  • Previous experience in a similar role desired but not required