Responsibilities

As a Systems Administrator II, you will play a vital role in supporting and advancing our technology infrastructure — with a primary focus on Microsoft 365 collaboration services, automation, AI-powered productivity, and data architecture. You will be responsible for administering and optimizing our Microsoft ecosystem, leveraging Microsoft Copilot, Power Automate, and Power Apps to streamline business processes, enhance collaboration, and drive operational efficiency. The ideal candidate will have hands-on experience in modern Microsoft technologies, strong problem-solving skills, and the ability to translate business needs into scalable digital solutions.

Essential Functions and Work Responsibilities

• Collaborate with the infrastructure team to manage core infrastructure components including servers, switches, firewalls, and Windows Server environments.
• Administer and enhance the Microsoft 365 suite — with a specific emphasis on SharePoint, Teams (including Voice), OneDrive, and AI-driven Microsoft Copilot tools.
• Design, develop, and deploy solutions using Power Apps and Power Automate to automate workflows and improve end-user experiences.
• Integrate Copilot and automation solutions with SharePoint, Teams, and Outlook to support intelligent data retrieval and decision-making.
• Manage Azure AD, SAML integrations, and optimize utilization of Microsoft 365 and Entra ID capabilities.
• Architect and maintain secure, scalable data structures to ensure efficient access, storage, and governance.
• Support security operations through proactive file and permissions management, ensuring alignment with compliance and data protection standards.
• Monitor and analyze system performance, troubleshoot technical issues, and apply preventive measures to minimize downtime.
• Implement and maintain security best practices to safeguard organizational systems and data.
• Create and maintain thorough technical documentation, including configuration guides, workflows, and process maps.
• Stay informed on emerging Microsoft technologies — particularly Copilot, AI integrations, and Power Platform innovations — to continuously improve infrastructure and automation strategies.

Travel

Up to 5%.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required.

Required

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Minimum 3 years of experience in systems administration, focusing on Microsoft 365, Azure AD, and collaboration technologies.
• Strong hands-on knowledge of M365 collaboration services including SharePoint, Teams (with Voice), and OneDrive.
• Practical experience building Power Apps, designing automated workflows with Power Automate, and implementing Microsoft Copilot for productivity and analytics.
• Understanding of data architecture principles and system integration best practices.
• Working knowledge of firewalls, servers, Windows Server, and cloud-based storage solutions.
• In-depth understanding of Microsoft security principles, permissions management, and compliance practices.
• Familiarity with ITIL methodologies and service management frameworks.
• Excellent troubleshooting, analytical, and communication skills.

Preferred

• Certifications in Microsoft 365 Administration, Power Platform, or Azure Fundamentals.
• Experience integrating Power Platform with third-party APIs and data sources.
• Exposure to automation governance, AI prompt design, or Copilot customization within M365.

Other Knowledge, Skills, and Abilities

• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and Microsoft Teams.
• Ability to quickly learn new software, platforms, and emerging AI tools.
• Strong analytical, mathematical, and problem-solving capabilities.
• Excellent written and verbal communication skills with the ability to explain technical concepts to non-technical audiences.
• Organized, detail-oriented, proactive, and adaptable to shifting priorities.
• Ability to maintain confidentiality and uphold data protection standards.
• Demonstrated commitment to collaboration, continuous learning, and innovation.

Benefits

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.

 

InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.

 

Applicants are considered until the position is filled.

Posted Pay Range

$77,400-$96,800

Additional Information

Compensation Disclaimer

The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity.  InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.

 

Agency Disclaimer

InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.