Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

As a Commercial Excellence Sr. Manager, you will support the Global Commercial Operations team for Abbott Diabetes Care. The role will be assisting the overall Commercial team via support and execution of the global strategy.  Focused is on processes improvement, regional capabilities development, strategic global standardization initiatives and improving/innovating business and sales analytics. This role will also support & collaborate with Demand Planning, Finance and Global Marketing to establish the integration of business intelligence into the sales force effectiveness (SFE) process improvement initiatives. This is an onsite opportunity in Alameda, CA.

What You'll Do

• Drive a comprehensive global gap analysis of SFE capabilities and deficiencies across all regions.
• Contribute to the design and development of a global standardized framework for SFE processes via collating regional insights and aiding in strategic decisions.
• Collaborate/Develop on the ideation, project planning, execution and roll-out of tailored dashboards & reports to drive meaningful commercial actions (via Power BI or similar).
• Drive best-practice adoption and the change management process through regular regional stakeholder engagement, monitoring, and data analysis.
• Lead root cause analysis for data integrity issues and sources of inefficiencies/time-waste across CRM processes.
• Organize and manage Libre Data Services (LDS) data advancement schedule and roadmaps. 
• Owner of digital health tool measurement and tracking for advancing patient retention, utilization and sharing with HCPs.
• Responsible for alignment/standardization of Global Incentive compensation strategy
• Define Country/Regional Sales metrics to drive expanded pipeline.
• Lead Country specific opportunity management with focus on Markets Access and New Channels.
• Leverage latest technologies like AI for actionable insights.
• Support the International team with ad hoc process improvement initiatives to drive best practice processes.
• Responsible for in depth reviews of forecast (LBE) changes and trends, align with regions to identify any risk and opportunities to the latest forecast. Respond to Ad-hoc analysis required to support management in any decision or questions.
• Collect and validate SFE Dashboard KPI results & root causes for monthly forecast error; support the regions in determining next steps to correct forecast error and improve overall use of KPI’s.
• Manage Sr. analyst for master data maintenance and set up of new/existing reports and tools in Power BI.
   

Experience You'll Bring

Required

• Bachelor's degree or equivalent in one of the following areas: Sciences, Engineering, Accounting, Finance, Supply Chain Management, Business Administration, or similar.
• Strong customer centric approach with outstanding leadership and organizational skills
• Minimum 10 years of work-related experience
• Understanding of sales models and sales-cycle Management, Demand Planning and Forecasting methodology as well as Sales Ops Processes
• Operations and Sales Experience Preferred and/or Understanding of Commercial planning and Supply Chain planning processes and relationship with Demand Planning
• Analytical and problem-solving skills; ability to identify and concisely communicate the business implications of forecasts and actual results.
• Excellent communication, interpersonal skills and adaptability to different cultures and communication styles as this role interfaces across countries all over the world.
• Candidate must possess strong sales acumen, MS Excel, MS PowerPoint skills and Power BI and be able to learn new systems quickly. 
• Proven capability in identifying value with new and emerging technologies. Experience with cloud and big data implementation projects on Azure and/or AWS.
• Supervises, motivates and mentors cross-functional /cross-divisional project team of project managers, data engineers, developers, and SFE analysts
• Serve as liaison between various business and IT teams

Preferred

• Customer facing sales experience of 3+ years
• Lean Six Sigma Training/Certification
• Knowledge of Agile Development Methodology
• Second language
• Power BI expert
• Microsoft Fabric knowledge
• AI/ML Engineering background

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

Divisional Information

Medical Devices

General Medical Devices:

Our medical devices help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine fingersticks.

CRM

As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

Diabetes

We’re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

Vascular

Abbott Vascular provides innovative, minimally invasive, and cost-effective products for treatment of vascular disease.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

Structural Heart

Structural Heart Business Mission:  why we exist

Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease.

EP

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

HF

In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.

Diagnostics

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.

Our Point of Care diagnostic portfolio spans key heath and therapeutic areas, including infections disease, cardiometabolic, informatics and toxicology.

Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges.

Nutrition

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, and Glucerna® – to help them get the nutrients they need to live their healthiest lives.

     

The base pay for this position is

$146,700.00 – $293,300.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Support & Administration

     

DIVISION:

ADC Diabetes Care

        

LOCATION:

United States > Alameda : 1360-1380 South Loop Road

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 15 % of the Time

     

MEDICAL SURVEILLANCE:

No

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf