Lead Bus Person
- Chumash Enterprises
- Santa Ynez, CA, US
- 5mo ago
- Full-time
- On-site
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Overview
Responsible for cleaning, clearing, and setting tables in the dining area and coordinating the activities of other Bus Persons.
Responsibilities
- Delivers exceptional guest service (i.e., prompt, friendly, professional, and responsive), using proper greeting and departure phrases and service standards established by F&B management.
- Ensures dining room is presentable, properly set (e.g., tables, silverware, and glassware), and ready for service.
- Prepares server station prior to the opening of the shift.
- Replenishes supply of clean linen, silverware, glassware, and dishes in dining room.
- Removes plates as dictated by guests, servers, and management.
- Communicates with restaurant management to provide appropriate levels of service to top-tiered Club Chumash players (e.g., Black and Platinum).
- Communicates with management team for any supplies needed for service.
- Communicates effectively with Servers and other Team Members to optimize guest experience.
- Performs nightly restocking and cleaning of stations.
- Familiarize with the food selections offered and the standards in service.
- Acts as an expediter on busy nights by assigning and communicating completed orders to the appropriate servers.
- Assists all Team Members in department as needed and applicable (e.g., food running, serving, etc.)
- Builds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, performance feedback/management, and Team Member satisfaction while role modeling the company values, behaviors, and culture of One.Team.Chumash.
- Performs other duties as assigned.
Qualifications
- High School Diploma or GED Certificate.
- Two years of prior experience bussing or serving in a fine dining environment.
- Basic computer proficiency utilizing Microsoft applications, e-mail, and Internet.
- Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
- Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
- Native American hiring preference applies.
- Innovation Orientation: Committing to create and search for new and innovative approaches to activities that enhance performance.
- Attention to Detail: Taking responsibility for a thorough and detailed method of working.
- Oral Communication: Shaping and expressing ideas and information in an effective manner.
- Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors.
- Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.