About the Role:

Grade Level (for internal use):

10

Complete Job Requisition

The Role: Operations Associate, Ratings Operations (Grade 10)

The Team:

The Ratings Operations team plays a critical role in enabling effective and efficient global ratings processes while driving end-to-end process simplification. As strategic partners across Commercial, Data, Analytical, Compliance, and Technology functions, we use business knowledge and operational expertise to continuously improve processes and deliver exceptional value to our customers.

Responsibilities and Impact:

• Complete key steps of the end-to-end ratings process for jobs of all complexity independently with pace and quality to meet customer needs

• Lead and support change management initiatives including user acceptance testing (UAT) for system improvements to enhance operational efficiency

• Serve as a global process owner for medium complexity processes, maintaining excellent understanding of end-to-end ratings procedures and standard operating procedures

• Guide analysts and business partners through the ratings process, providing expertise and mentoring to ensure quality delivery

• Identify continuous improvement opportunities and lead problem-solving efforts to align with ROS mission and vision while meeting customer requirements

• Represent the ROS team at business partner meetings to gather feedback, communicate updates, and support workload planning initiatives

What We're Looking For:

Basic Required Qualifications:

• Bachelor's degree or equivalent experience in a related field

• 4+ years of industry experience in operations, data management, or financial services environment

• Demonstrated experience leading projects and driving process improvement initiatives

• Strong analytical and problem-solving skills with ability to work independently and make decisions in complex situations

• Excellent communication and presentation skills with ability to train and mentor team members

• Experience working collaboratively across different organizational functions and global teams

Additional Preferred Qualifications:

• Exposure to various organizational roles and functions within financial services industry

• Experience with change management methodologies and continuous improvement frameworks

• Knowledge of ratings processes, credit analysis, or risk management practices

• Strong project management skills with ability to manage multiple priorities simultaneously

Compensation/Benefits Information: (This section is only applicable to US candidates): S&P Global states that the anticipated base salary range for this position is $74,000 to $98,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses, and certifications. 

About S&P Global Ratings
At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI).  S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

For more information, visit www.spglobal.com/ratings

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

20 - Professional (EEO-2 Job Categories-United States of America), OPRTON202.1 - Middle Professional Tier I (EEO Job Group)