Overview

The purpose of this role is to use on the job learning to train an individual to become a Certified Medical Assistant (MA). The term of the apprenticeship is 6-12 months through the demonstration achievement of workplace competencies and supplemented by the required related instruction courses. Apprentice will perform duties within the scope of practice of a Clinic Technician while training for national certification as a Medical Assistant (MA).

 

Application Details:

• FTE Eligibility: **Full or part-time (0.6 FTE or higher)
• Eligible Roles: Reg/Sched Rep I or II, Clinic Tech, or Cardiac Tech (Pay Level A - D Positions Only)
• Eligible Departments: FHP Outpatient Internal Medicine Clinic

 

Overview:

Foundation Health Partners (FHP) has partnered with Stepful, an accredited national institute, to offer a Medical Assistant (MA) Apprenticeship to invest in the talent of our employees. Stepful’s program is registered with the US Department of Labor through the Registered Apprenticeship Partners Information Data System (RAPIDS). Coursework begins on/around April 3rd, 2025.

 

Upon completion of the Medical Assistant program, students will have both the knowledge and practical skills to pass the NHA’s Certified Clinical Medical Assistant (CCMA) Exam and be successful on the job. Additionally, students will demonstrate mastery of both administrative and clinical duties for medical assistants. While the apprentices are taking the Medical Assistant program online, they are also gaining the practical clinical skills onsite across a six (6) month period. The activities they are performing during their apprenticeship are intentionally linked to their classroom learnings, and build upon their learnings sequentially, ensuring that the Medical Assistants are truly learning by application.

 

Wages & Benefits:

Apprentice wage increases follow the Wage and Milestone Schedule detailed below. Milestones are based on on-the-job (OJL) learning and competencies achieved throughout the program and occur at designated times during the program. The Wage and Milestone adjustments replace the FHP annual merit increases during the term of the apprenticeship. Upon completing their apprenticeship and moving into certified roles, full-time and part-time graduates will again be eligible for the FHP annual merit increase.

 

Period

Hourly Wage

On-The-Job Training

Job Competencies

Achievement

1st

Lateral Wage Move or $20.00 for New Hire

OJL & Stepful CourseworkSatisfactory Onboarding

n/a

2nd

 

$0.50/hr increase

OJL & Stepful Coursework

Demonstrated Skills

Satisfactory Progress & Completion of Mid-Term Exam

Completion

$21.07 or higher

Complete

Competencies Achieved

National Certification

 

 

**Apprentices are employees of FHP. Full-time and part-time (.6/higher) employees are benefits eligible. For more information on FHP benefits, please visit the My Benefits section under HRHQ on The Loop (FHP’s Intranet)

Responsibilities

• Prepares patient for exam and treatment by taking and recording vital signs, symptoms, and other necessary measurements and recording chief compliant. Documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient’s condition, to the clinician.
• Assists providers with exams and minor in-office procedures. Acts as chaperone as needed. Utilizes universal blood and body fluid precautions and personal protective equipment as needed. Prioritizes patient flow through the clinical process.
• Provides clerical support with patient/client notifications and documentation, which includes completing medical records, labs, authorizations, X-Rays, hospital records, and any previous care pertaining to each patient visit. Provides complete and accurate information, necessary for billing related to the patient encounter in a timely fashion.
• Schedules patients as necessary. Confirms patient’s appointments for the following days and informs patients of physician’s orders or special instructions prior to appointment or procedure.
• Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms, and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
• Orders supplies and stocks patient care areas. Monitors inventory including medication/injectables and immunizations (e.g., expired medications/equipment and recalls).
• Develops and maintains an effective communication mechanism with all external and internal customers. Exemplifies service orientation and behaviors in all contacts.

Qualifications

• Must sign the Medical Assistant Apprentice Program Agreement and consent to all terms and conditions outlined in the aforementioned document.
• High school diploma/GED required.
• Must be able to exercise good judgement and effective communication with patients, staff, and the general public.
• Working knowledge of medical terminology and computer literacy is required.
• Must possess excellent organizational skills as well as effective human relations and communication skills.

Preferred Qualitifications

• Additional related education and/or experience preferred.