Company Description

Established in 2003 in Muncie, First Choice Physical Therapy opened its second location in New Castle in 2006.  We believe in placing the well-being of our patients first and we accomplish this through carefully selecting compassionate, dedicated, and team-oriented staff.  Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients.  First Choice Physical Therapy takes pride in the level of personal and compassionate care that is delivered, emphasizing a ‘hands on’ approach to rehabilitation and exercise. Our staff is not only great at what we do every day, but we also love our profession, and we enjoy working with our community.

Job Description

• Greeting patients and providing outstanding customer service
• Coordinating the care for each patient from initial evaluation to discharge
• Answering phones
• Electronic scheduling
• Managing patient cancellations and filling open appointments
• Data entry
• Verifying insurance benefits
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned 

Qualifications

• High school graduate or equivalent
• At least two years of previous medical front office experience
• Experience with Physical Therapy Scheduling a plus
• Must have experience with medical scheduling and verifying benefits
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software

Additional Information

The anticipated base pay range for this position is $15.00-$17.00. Pay is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Additionally, this position is eligible for discretionary incentive compensation. The Company's incentive compensation plan is subject to change. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.

• Training and support
• Multiple opportunities for professional development, specialization, and leadership
• Clinic mentorship
• Employee discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive