Overview

 The EVP of HealthShare Credit Union is a key member of the executive leadership team and serves as the right hand to the CEO. This position provides strategic oversight across critical departments such as operations, lending, finance, and member services. The EVP is responsible for translating organizational goals into action, ensuring operational excellence, driving member satisfaction, and fostering a performance-driven culture aligned with the credit unions mission and values.

 

Responsibilities

 

 Strategic & Executive LeadershipAssist the CEO with strategy development, organizational planning, and board communications.Lead cross-functional initiatives to improve efficiency, innovation, and service delivery. Participate in board meetings, staff training and meetings, and planning sessions as needed.Assumes all accountability of the credit union President/CEO in his or her absence. Operational OversightOversee day-to-day operations across departments.Establish and monitor key performance indicators (KPIs) to ensure operational goals are met.Evaluate processes and implement improvements for greater efficiency and compliance.Staff Development & CultureProvide leadership and mentorship to employees.Build a collaborative, inclusive, and member-focused culture.Support succession planning and leadership development across the organization.Manages employee onboarding, offboarding, performance evaluations and training.Financial & Risk ManagementPrepares, reviews and delivers the financial accounting and reporting. Ensure compliance with state and federal regulations (e.g., NCUA, State Regulators, CFPB).Participate in audits, examinations, and regulatory reporting as needed.Innovation & Member ExperienceChampion technology improvements, digital banking enhancements, and member experience upgrades.Lead change management efforts related to systems, staffing, or strategy.Performs other duties as assigned.

Qualifications

 

EDUCATION:Required: Bachelors degree in Business, Finance, or related field Preferred: MBA or advanced degree

 

EXPERIENCE:Required: 5 - 7+ years of progressive leadership experience in financial services.Deep understanding of credit union operations, lending, and regulatory environment.Strong financial acumen, analytical skills, and change leadership experience.Excellent communication, interpersonal, and team leadership abilities

 

LICENSURE/CERTIFICATION/REGISTRY/LISTING: