Care Coordinator (Medical Receptionist/PSR)

  • ProRehab Physical Therapy
  • Louisville, KY, US
  • 6mo ago
  • Full-time
  • On-site

Overview

ProRehab Physical Therapy is a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team! 

 

Clinic Location: Springhurst (Pelvic Health Clinic)

Louisville, Kentucky 40241

  

Pay: $16.00/HR -$17 HR.

 

Hours: Monday-Thursday 7:45am-5pm Fridays: 7:45am-1pm

 

  

How ProRehab Physial Therapy Supports You: 

  

  • Competitive salary Employee-centric work culture from the top, down! 
  • Medical, dental, vision, STD, LTD insurances 
  • Generous PTO 
  • 401(k) Employer Matching 
  • Free Life Insurance 
  • Parental Perks! 
  • And more! 

Qualifications

Requirements:  

  • High School Diploma/GED required  
  • Basic office and customer service skills  
  • Previous experience in a similar role desired but not required

Responsibilities

You’ll Achieve Success By:  

  • Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.

  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.

  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.