Overview

Job Title: Case Manager

Department: Operations

Manager: Lonya Hicks

Schedule: Full Time - 40 hours

Location: SAT

Compensation: Salary / Exempt

Job Summary: The Case Manager is responsible for leading, directing and monitoring treatment services and actively promoting agency philosophy in the delivery of those services. Essential job duties and responsibilities are in accordance with Damar’s Strategic Plan and requirements by licensure.

Responsibilities

• Conducts functional assessment and develops Individual Crises Management Plan (ICMPs) for each assigned client upon intake and updated as needed.
• Leads and directs the implementation of ICMPs by providing guidance and training to employees for assigned clients.
• Participates in psychiatric reviews for each assigned client by providing direct feedback to psychiatrist during appointments or written feedback through nursing department.
• Completes CANS assessments for assigned residents in accordance with state regulations.
• Oversees Family Time scheduling and encourages Family involvement.
• Organizes program meetings and CFTM when necessary.
• Attends mandatory staff meetings, program meetings and other meetings as assigned.
• Adheres to all policies and procedures as defined in the Employee Handbook and Damar Operational Policies and Procedures Manual.
• Ensures that the agency meets its quality improvement, evaluation and reporting requirements.
• Actively participates in and/or oversees data collection and the use of data to improve outcomes, practices and service delivery.
• Completes and participates in all intakes and discharges for assigned clients.
• Conducts and documents a comprehensive Mental health Assessment (MHA).
• Responsible for Independent Living and education coordination.
• Updates appropriate systems (i.e. MedEz, IARRCA website, etc.) with client information.
• Represents clients at doctor’s appointments and exchanges information effectively and accurately.
• Represents clients in Court Reviews, Child and Family Team meetings, and IEP/Case Conferences by providing accurate information regarding the client’s treatment progress and areas of need.
• Completes incident reports, including reporting any suspected exploitation, abuse, or neglect of a client.
• Acts as a liaison and consistently communicates with families, professionals, guardians and referring agencies to provide best outcomes for clients. Ensures that these communications are recorded in a timely manner and participates in weekly narrative communication.
• Complete risk assessments as needed.
• Complete stabilization plans.
• Ensures that all activities, services and programs through Damar are conducted in a manner that is sensitive to and shows respect for the cultural and ethnic diversity for all Damar clients.
• Respects the culture, diversity and rights of all clients, their families and the community.
• Performs other duties as assigned. 

Qualifications

Education: Bachelors Degree in social work, psychology, counseling, or related area of study from an accredited school.

Experience: At least one year of experience in treating DD/ID Population or specialized training preferred.

Equipment Familiarity: Proficiency in Microsoft Office suite, including Word and Excel.

Certifications, Licenses or Special Training:

• Minimum age of 21 per licensure requirements.
• Ability to pass and maintain Therapeutic Crisis Intervention (TCI) certification.
• Ability to pass and maintain CPR Certification. 
• Must meet and maintain background screening requirements for all Damar Programs as detailed in policy 1.HR.02 Pre-Employment and Employee Background Checks.
• Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier (for all positions requiring driving).
• Successful completion of pre-employment physical required. 

Abilities:

• Ability to follow and execute specific verbal and written instructions.
• Ability to communicate effectively, both verbally and in writing.
• Ability to promote and maintain positive interaction with all internal and external stakeholders.
• Knowledge and self-awareness of personal bias. 
• Demonstrates respect for cultural, ethnic, spiritual and linguistic diversity and values including differences in personal goals, lifestyle choices and varying family backgrounds and histories.
• Ability to obtain and maintain Child and Adolescent Needs and Strengths (CANS) Assessment certification.
• Ability to be on call 24 hours a day, 7 days a week to handle issues as they arise.
• Ability to physically manage and restrain clients when necessary, including ability to assist in lifting, maneuvering, and physically supporting individuals up to 200 pounds; ability to lift up to 35 pounds.