Overview

Mercedes-Benz of Boerne is part of the fast-growing Group 1 Automotive, a leader in automotive retail.  We are looking to add a qualified, SERVICE ADMIN to our team!

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

1. Ensure Accurate and Compliant Warranty Documentation• Review repair orders for required information, signatures, and details• Prepare, submit, and track warranty claims to ensure proper reimbursement.• Communicate with advisor and warranty regarding claim staus, approvals, or additional requirements• Minimize claim errors that lead to charge backs or loss of reimbursement• Process warranty payments

2. Maintain Efficient Administrative Workflow• Organize and process paperwork, supporting advisors and technician• Update booking Posting Final Charges on repair orders• Manage daily paperwork, service logs, cash balancing, schedules, and database updates.• Assist with filing, scanning and maintaining dealership documentation standards both physically and electronically.

3. Provide seamless customer experience in the service drive• Greet customers when in the dealership• Guide customers to appropriate advisors, departments, or waiting areas.• Phone call management• Helping cash out clients when advisors are unavailable

4. Monitor and Manage Accounts Payables and Receivables• Invoice Processing• Provide PO sublets for repair orders when requested by advisors• Monitor Invoices and Bills are in current standing• Reconcile vendor statements and resolve billing discrepancies• Record keeping and compliance• Support mid-month, end of month, and year end closing activities• Vendor Relations• Reconcile AR accounts regularly• Assist in internal control procedures

5. Generate End of Day Cash Balancing Report• Record customer payments (checks, cash, EFT)• Apply payments to correct repair orders• Monitor outstanding balances and updates• Contact customers for outstanding balances or refund

Qualifications

• Ability to mulittask is a must
• Results-Oriented
• Strong problem-solving abilities
• Decision Making
• Organizational skills
• Time Management and understanding of workload priorization
• Team oriented mindset
• Interpersonal skills and Relationship Building
• Flexibility
• Stress Tolerance
• Responsive and proactive
• Accountability
• Proficiency with Microsoft Office

Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and the United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are aligned with our company’s values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend!

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

We are an Equal Employment Opportunity Employer

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