Overview
$16.50 / hour
Character Hosts
Knott’s Berry Farm is casting enthusiastic and passionate storytellers who enjoy helping facilitate memorable character and entertainment experiences for our guests. Character Hosts should be able to communicate with guests confidently, and comfortably. An ideal candidate aims to exceed guest expectations, actively initiates guest interactions, and is knowledgeable about entertainment offerings, experiences, and attractions at Knott’s Berry Farm. Candidates must be able to adapt quickly to working in different outdoor entertainment venues, in various different Southern California weather conditions including direct sunlight. Applicants with weekend availability is preferred. This role is compensated at a rate of $16.50.
For questions, please email the Casting Team at: KBF.Casting@sixflags.com
Responsibilities
- Using your storytelling talents to enrich Knott’s Berry Farm’s guest interactions with Park Characters, Interactive Entertainment Offerings and beyond
- Working as a member of a team to achieve overall atmosphere and goals set by Entertainment leadership and show directors
- Consistently greeting guests and welcoming them using themed language
- Keeping guests informed of operational changes and providing guests with Character Meet and Greet information and Knott’s Berry Farm information
- Utilizing a friendly and genuine tone while communicating with guests and fellow Knott’s team members
- Assisting guests with their cameras and offering to take group photos
- Providing guest service according to Six Flags standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions, and giving accurate directions
- Maintaining cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision
- Meeting scheduling availability requirements that include nights, weekends, and holidays
- Fulfilling attendance requirements as outlined in the Six Flags attendance policies
- Adhering to the Six Flags Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures
- Performing other duties as they are assigned
Qualifications
- Availability to work all assigned rehearsal and event dates that include weekday/weekend nights and holidays
- Comfortability with initiating guest interactions and speaking to groups of people
- Passionate guest service that anticipates needs
- An outgoing, fun, positive, and professional and personality
- Self-sufficiency, adaptability, flexibility, and ability to self-direct
- Patience and receptiveness to guest requests
- Demonstration of compassion for challenging guest interactions
- Comfortability standing, walking and being on your feet for the entirety of your shift, excluding lunch and breaks
- Willingness to work in varying weather conditions such as heat, humidity, wind, rain, etc.
- Availability to work weekends, holidays, special events, peak seasons (Spring Break, Summer, Holiday Season) as needed
- Knowledge of Knott’s Berry Farm and its Entertainment Offerings, Special Events, Shows, Rides, Attractions and Restaurants
- Knowledge of more than one language (this is a plus, but not mandatory)
- Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, and DMV
- Ability to provide record of previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law
Knott’s is an equal opportunity employer. We support a drug free workplace and perform pre-employment physicals and background checks. Applicants must be 18 years of age or older.