Job Description

Join one of the nation’s premier academic medical centers, UChicago Medicine, as a Project Manager, External Assessments. This position is based on-site at Hyde Park, with remote flexibility. You will need to be based in the Greater Chicagoland area.    

   

The Project Manager, External Assessments is responsible for the programmatic management, longitudinal support, and implementation of strategies for the overall improvement of outcome metrics as defined by external agencies with a primary focus on US News and World Report Best Hospital, Leapfrog, CMS Stars, and Vizient ratings. Under the guidance of the Director, the Project Manager (PM) will prioritize initiatives and manage teams to drive achievement of short and long-term goals of the University of Chicago Medicine that represent our exceptional clinical programs. The PM is expected to work collaboratively with UChicago Medicine’s quality, clinical, and service line leadership to lead, support, and participate in system-wide initiatives. 

   

Essential Job Functions    

• Assist in the strategic planning, development, and maintenance of cascading external assessment plans tied to organizational goals. 

• Partners with the Director and physician leadership to formulate long-term plans as well as annual goals, targets, and plans. 

• Supports the prioritization of projects in partnership with the External Assessment Director and Clinical Effectiveness leadership. 

• Supports the operational and clinical improvement activities highlighted by external ratings/rankings as defined by leadership. 

• In partnership with service line leadership, leads the evaluation/assessment, prioritization, planning, and implementation of targeted improvement efforts around external rating agencies 

• Identify, coordinate, and manage several related projects to advance the strategic goals of external assessments. 

• Measure the impact of the program and take accountability in partnership with the Director for meeting program goals. 

• Provide regular updates to leadership on program progress, milestones, and barriers. 

• Supports the development of external relationships with agencies. 

• Serves as the Office of External Assessment lead for the data/survey submission process in partnership with stakeholders across the organization. 

• Oversees the planning, design, implementation, and completion of the project as identified by the External Assessments Director and sponsor. 

• Execute the project plan and provide daily support for moving the project forward on large strategic initiatives. Collaborates and oversees the project management of projects within the program.   

• Identifies and communicates alignment and impact of project plans on related projects across the organization. 

• Proactively anticipates project risks and establishes contingency plans for project success. 

• Develop and carry out the strategy for facilitation of large, complex, multidisciplinary meetings. 

• Facilitates decision-making to achieve consensus on plans and next steps with stakeholder buy-in. 

• Expertly navigate relationships and problem-solving during meetings with front-line staff, physician leadership, and hospital leadership  

• Supports work groups and executive committees    

• Collaborate with data teams within UCM to ensure data and analytics needs of assigned projects are satisfied and garner the most effective clinical monitors and insight to drive improvement while allowing for efficient analytics processes. 

• Identify data collection and analysis needs as appropriate when relevant data does not exist electronically, and design efficient data collection and analysis plans to meet those needs. 

• Collaborate with data teams within UCM on measure development, analysis, and report generation processes. 

• Utilize available benchmarking data and tools (e.g. Vizient, HDI, CMS) to identify and prioritize opportunities within external assessments. 

• Monitors project KPIs throughout the external assessment cycles. 

 

Required Qualifications    

• Bachelor's degree required, master's degree in a healthcare-related field preferred 

• 3-5 years of experience within a healthcare setting preferred with project management and/or data analysis experience 

• Excellent written and verbal communication skills 

• Strong organizational skills and ability to multi-task various responsibilities 

• Strong analytical skills (Excel experience required) and excellent problem-solving skills 

• Self-motivated, able to plan and organize tasks across multiple projects, and able to meet deadlines 

• Strong storyboarding and slide writing skills (strong PowerPoint skills) 

• Functions well in an ambiguous environment 

• Strong conceptual, as well as quantitative and qualitative analytical skills with demonstrated ability to understand complex metrics/drivers related to patient care 

• Ability to work collaboratively with multiple stakeholders across UCM and outside organizations 

 

Position Details  

• Job Type/FTE: Full Time   

• Shift: Days  

• Job Location: Hyde Park (Flexible)  

• Unit/Department: Office of External Assessments 

• CBA Code: Non-Union