• Act as the business lead for sales systems supporting field teams across multiple therapeutic areas, leveraging strong product management principles to prioritize and deliver impactful solutions.
• Develop and implement a product roadmap for data-driven field technology improvements, considering advancements in capabilities (internal & external), ensuring alignment with business needs, strategic objectives, and coordination between personal and digital engagement channels.
• Drive system enhancements, configurations, and integration efforts with internal Global Tech partners and external vendors, including Veeva CRM, Contract Sales partners, and other sales enablement platforms.
• Lead cross-functional product management initiatives to enhance sales force productivity through system automation, process efficiencies, and innovative solutions.
• Oversee the configuration, integration, and optimization of field tools, including Veeva CRM, leveraging external data sources, content solutions, and master data management (MDM).
• Conduct user acceptance testing (UAT), training coordination, deployment planning, and user onboarding in partnership with Sales Operations.
• Monitor system performance, user adoption, and support issues to drive resolution and continuous improvement while maintaining proper documentation, including user guides, SOPs, and validation protocols where required.

Field Support & Adoption 

• Serve as the liaison between field sales teams and technology partners, ensuring seamless system performance and prompt issue resolution.
• Collaborate with Sales Training / Sales Operations and / or external vendor partners to create training materials, user guides, and best practices to support field adoption. 
• Establish and monitor adoption metrics, proactively identifying areas for improvement and driving user engagement. 
• Conduct onboarding and systems training for field teams to ensure effective use of tools and technologies in partnership with Sales Operations. 

Data & Analytics Alignment 

•  Partner with Commercial Data and Analytics teams and / or external vendor partners to ensure sales teams have access to timely, meaningful insights and dashboards that inform decision-making. 
•  Work with technology teams to maintain data integrity, governance, and compliance within sales systems to include, support of Aggregate Spend reporting requirements. 
• Analyze system utilization data and performance metrics to provide strategic recommendations to leadership.

Team Management, Stakeholder Engagement & Collaboration      

#LI-GSK

Please visit  GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?
Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/