Role

We’re looking for a Revenue Cycle Solutions Engineer with in-depth knowledge and expertise in revenue cycle management. In this role, you will be critical in successfully integrating SmarterDx into hospital IT systems. You will collaborate with cross-functional teams and help guide the implementation process from start to finish, ensuring that our solutions are effectively integrated and meet client requirements. This position requires exceptional problem-solving, project management, and communication skills, and an in-depth understanding of EHR systems.

**This role is fully remote within the US**

What You'll Do

• Lead account hold integration of SmarterDx solutions for clients
• Directly communicate with CDI Directors and Coding Directors to understand and document their EMR, coding, and billing systems and workflows
• Define how to best integrate our solution to support the client’s requirements and lead the integration workstream, partnering directly with hospital IT teams and vendors as needed
• Write clear guides on integration methods and best practices, including both written and visual documentation (Figma diagrams, Visios, etc.)
• Answer broader operational questions related to workqueue routing, workflow assignment, and beyond
• Work closely with our Integration, Engineering, and Customer Success teams to ensure we are developing scalable solutions that can be supported by our operations team
• Offer technical help and advice during the integration process
• Educate both our team and clients
• Improve integration methods by considering client feedback and new technology trends

What You Bring

• 5+ years experience in both hospital revenue cycle management (IT or operational), or equivalent, which will include in-depth knowledge of hospital revenue cycle workflows, with particular emphasis on clinical charge capture through claims processing
• At least one Epic Hospital Billing certification: Resolute Hospital Billing Claims & Electronic Remittance Administration or Resolute Hospital Billing Administration, or Epic Hospital Billing Charging Administration 
• Ownership mindset: Ability to build and own features from start to finish
• Strong problem-solving skills: You can creatively to identify solutions to problems
• Extensive experience with data manipulation, for example using SQL or Python, to troubleshoot data integration issues 
• Experience with Epic Clarity or Reporting Workbench, including knowledge of underlying master files and community resources
• Knowledge of data integrations via EHRs and 3rd party systems using solutions such as FHIR, X12 EDI, API-based interoperability, or flat file reports, including ability to design and implement.

Nice To Haves

• Hands-on-keys experience implementing data integrations via EHRs and 3rd party systems using solutions such as FHIR, X12 EDI, API-based interoperability, HL7 v2, or flat file reports
• More than one Epic Hospital Billing certification: Resolute Hospital Billing Claims & Electronic Remittance Administration or Resolute Hospital Billing Administration, and Epic Hospital Billing Charging Administration
• A background in healthcare consulting, and/or experience deploying software in a healthcare context

Our stack

• AWS, Python, Snowflake, JIRA, Salesforce, Figma

Compensation

• $170K to $200K salary + equity incentives 

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