Experience Range: 3-6 Years

Job Location – Ahmedabad, Gujarat (WFO)

Who you’ll be working with

You will be part of our IT operations team, supporting day-to-day IT needs for our office. You’ll work closely with employees and external vendors to ensure systems, networks, and devices run securely and efficiently.

What you’ll be doing

• Network & Infrastructure Management
• Manage and monitor FortiGate firewalls, switches, wireless access points, and VLANs.
• Ensure ISP SLAs are tracked and met; escalate and coordinate with providers when needed.
• Handle physical network wiring, server room organization, and structured cabling.
• System & Device Administration
• Provide support for Windows, Linux, and macOS systems, including installation, troubleshooting, and updates.
• Manage Dell, HP, and Apple laptops, diagnosing hardware issues and coordinating with vendors for under-warranty repairs.
• Access & Security Management
• Administer JumpCloud for access control, identity management, and SSO.
• Oversee CrowdStrike endpoint security, ensuring compliance with security standards.
• Support and manage Google Admin Console for email, users, and group policies.
• IT Service & Asset Management
• Track and resolve IT issues through Jira Service Desk, maintaining SLAs for tickets.
• Manage IT assets lifecycle (procurement, allocation, maintenance, retirement).
• Maintain proper documentation of systems, licenses, and configurations.

What you’ll need to be successful (Requirements)

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience/certificate).
• 3-6 years of experience as an IT Administrator, System Administrator, or similar role.
• Hands-on experience with firewalls (preferably Fortigate), switching, VLANs, and wireless networks.
• Proficiency in Windows, Linux, and macOS environments.
• Familiarity with JumpCloud, CrowdStrike, and Google Workspace Admin.
• Strong knowledge of IT asset management and ticketing systems (preferably Jira Service Desk).
• Excellent troubleshooting, problem-solving, and communication skills.
• Ability to work independently and prioritize multiple tasks.
• Nice to have: 
• Certifications such as CompTIA Network+/Security+, CCNA, Fortinet NSE, or MCSA.
• Experience with cloud or hybrid infrastructure.

Need another reason to hit the “apply” button?

• Codal is a global agency with over 200 employees, and offices in the US, UK, and India 
• We regularly host happy hours, dinners, excursions, and other company events to unwind after a hard day at work.
• Company sponsored lunch every wednesday.
• A cricket team that regularly participates in city cricket leagues specific to Ahmedabad's IT companies 
• We are located office in a prime location in Ahmedabad with a delicious restaurant, a large lawn, a cafe, and many other amenities inside the building
• Flexible working hours.
• Health Insurance: Comprehensive medical coverage for employees and their dependents
• Maternity/Paternity Leave: Additional time off and support for new parents
• Professional Development: Opportunities for training, workshops, conferences to enhance employees' skills and knowledge
• Accidental Insurance