POSITION SUMMARY: 

The Human Resources Generalist plays a key operational role within the People and Culture department, supporting a wide range of HR functions including recruiting, onboarding, employee engagement, and HRIS maintenance. This position is essential to ensuring smooth day-to-day operations while also contributing to special projects and staff support initiatives that enhance the overall employee experience. Must be tech-savvy and comfortable navigating digital tools and systems, with a mindset geared toward continuous improvement. Equally important is a sense of empathy and openness—someone who understands and responds thoughtfully to the evolving personal, professional, and physical needs of our diverse team.  

PRIMARY RESPONSIBILITIES: 

• Oversight and management of the applicant tracking tool, Greenhouse (GH), used to recruit and onboard top talent to join our team.
• Serves as the liaison between Hiring Mangers and the People and Culture Department.  
• Trains, supports, and communicates with the Hiring Managers throughout the hiring process.  
• Coordinates and executes onboarding communication with newly hired employees and various staff across many departments using GH.
• Conducts new hire onboarding sessions as well as associated tasks.
• Monitors tasks assigned to newly hired individuals in GH through the first 90 days of employment
• Aid in Exit and Stay interviews as well as serve as a witness in employee relations as needed.  
• Primary user and system administrator of HRIS systems such as GH and ADP.
• Updates and/or creates process documents for the People and Culture department or The Maritime Aquarium, as needed.
• Assist Director of People and Culture in preparation and execution of individual, departmental or Aquarium wide trainings
• Manage and update the People and Culture page with up to date and relative resources and information for staff.  
• Assist the department in the preparation and execution of staff events and gatherings.
• Oversee the staff and volunteer recognition program.
• Responsible for managing several lines of communication that feed into the People and Culture Department.
• Field and direct employee and volunteer concerns as appropriate.
• Maintain accurate HRIS data and assist with audits and compliance reporting.  
• Monitor and update changes to local, federal and state laws.
• Work closely with external consultants on special projects.
• Monitor employee data in ADP and all HRIS systems for compliance.
• Support employees in benefit enrollment process and inquiries.  

QUALIFICATIONS: 

• Three years of experience serving in a Human Resource or People and Culture role.
• SHRM-CP a plus, or equivalent experience
• Must be technically savvy. Experience with Office 365, ADP or Greenhouse a plus.
• Confidence and experience with HRIS systems as a system administrator.
• Ability to effectively work with third party vendors to trouble shoot system concerns or errors across several HRIS platforms.
• Organized work habits with the ability to create process documentation
• Versatility and proficiency with relevant computer systems, including Word, Excel and PowerPoint.
• Detail oriented with excellent organizational and communication skills.
• Able to manage time and prioritize efficiently in a quickly changing environment while meeting deadlines.  
• Strong written, verbal, analytical and interpersonal skills.
• Service-oriented with skills and talents in addressing the needs of staff and colleagues, being responsive to such needs, listening with compassion and openness.

 This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.