Position

As a Service Technician (Contractor), you will collaborate with automation engineers and operators to help develop and implement corrective actions to maintain robust and reliable performance across multiple equipment and automation system types. You will assist with routine QC and calibrations on our systems and provide daily maintenance documentation and troubleshooting updates. Strong communication and adaptability are essential to success in this position.

This is a contract role, expected to last approximately 24 months, with an anticipated workload of 40 hours per week.

About You

You are someone that is open to working Tuesday through Saturday work schedule (swing shift: 2:30pm – 11:00pm). You are able to respond to service requests and repairs equipment as needed. You are a team player and open communicator.

What You’ll Do

• Respond to service requests and repairs equipment as needed.
• Clean and maintain lab equipment, including recalibration of equipment.
• Maintain equipment records and daily work logs.
• Monitor production systems and address any issues in a timely manner.
• Ensure that safety guidelines are always adhered to within the laboratory.

Qualifications

• Minimum of 2-4 years of related experience.
• Works on assignments requiring considerable judgment and initiative.
• Understands implications of work and makes recommendations for solutions.
• Experience with performing maintenance tasks and qualification checks on integrated automation systems.
• Available to work Tuesday-Saturday (swing shift: 2:30pm – 11:00pm).
• Experience with support ticketing systems (Jira is preferred).
• Experience maintaining parts inventory through CMMS (Computerized Maintenance Management System).
• Experience maintaining equipment records and daily work logs.
• Experience supporting laboratory equipment and automation troubleshooting errors (VWorks is preferred).
• Excellent documentation skills.
• Excellent analytical and problem-solving skills.
• Experience qualifying and deploying laboratory equipment.
• Experience with working in a regulated biological lab setting.
• Experience working with OQ and PQ validation processes.

The expected hourly range for this role is $37.03 to $40.19 depending on skills, competency, and the market demand for your expertise.