OrangeTwist is seeking a talented, soon-to-be or entry-level licensed Esthetician / Treatment Specialist to join our dynamic team. In this role position, you will manage front desk and administrative responsibilities while receiving hands-on training in our esthetic treatments, preparing you to grow into esthetician role over time. You will be the first point of contact for clients, creating a welcoming, relaxing, and rejuvenating experience with exceptional customer service. This role is perfect for a motivated individual passionate about client care, professional growth, and contributing to a thriving wellness and beauty community.

Location: 1695 29th St, Boulder, CO 80301

Schedule: 2-3 shifts a week, minimum 4 weekend days a month

Compensation: $16+/Hourly (Based on years of experience) with incentive

What You Will Do:

• Lead and motivate the center team to achieve individual and team sales targets. 
• Develop and implement effective sales strategies to maximize revenue. 
• Analyze market trends and competitor activities to identify business opportunities. 
• Work with the team to develop and execute action plans. 
• Monitor and evaluate the performance of sales. 
• Track key performance indicators (KPIs) and provide regular reports to management. 
• Build and maintain strong relationships with clients. 
• Ensure a high level of customer satisfaction. 
• Oversee the center sales process from lead generation to closing deals. 
• Collaborate with other departments, such as marketing and operations, to streamline processes and improve efficiency. 
• Represent the company in a positive and professional manner 
• Greet all visitors with a friendly attitude, complete check-in process and connect them with the appropriate OrangeTwist team member 
• Answer phones and center email in a courteous and professional and timely manner; takes messages, answer questions, schedule appointments, or direct call as needed 
• Up-sell products and services to clients and process payments 
• Receive and sort daily mail; prepares and forwards outgoing mail and packages 
• Performs general clerical duties including but not limited to filing, photocopying, organizing and maintain file system, files correspondence and other records 
• Partner with Center Management to order and maintains supplies and keep reception area organized and clean 
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues 
• Acquire and maintain knowledge of Zenoti, OrangeTwist membership, & rewards and financial programs. 
• Knowledge of OrangeTwist treatments and procedures. 
• Undergo hands-on training in OrangeTwist’s treatment protocols and skincare services

Qualifications:

• Currently in esthetics program
• -OR-
• Certificate of Completion of an esthetics program 
• State Board Certification of Barber and Cosmetology 
• Valid Laser Certification (Preferred)
• Current, unrestricted esthetician license to practice in the state 
• Minimum 1 year of experience in sales