Joyce Windows, Sunrooms, and Baths
Full-Time | In-Office | Evening & Weekend Shifts | Performance-Based Bonuses

Competitive Pay: Base Salary + Monthly Bonuses + Overrides. Annual earning potential: $80,000 – $120,000+.

Are you a sales-driven leader who thrives outside the standard 9–5? Joyce Windows, Sunrooms, and Baths — a fast-growing residential home improvement company — is hiring an Evening & Weekend Inside Sales Manager to run and grow our call center / appointment-setting team.

If you have proven inside sales management or call center leadership experience and love building a high-energy, competitive sales culture, we want to talk to you.

Responsibilities

• Lead, coach, and motivate a team of 15–25 telesales/appointment-setting reps during evening and weekend shifts.
• Drive performance with clear KPIs, live coaching, and real-time accountability.
• Manage thousands of warm and hot inbound/outbound leads daily.
• Maximize appointment conversions and revenue through scripts, call monitoring, and role-play sessions.
• Recruit, hire, and uptrain inside sales reps to continuously improve performance.
• Partner with marketing and outside sales to align lead flow and conversion goals.
• Create a fun, competitive, and high-energy call center environment where results are everything.

Qualifications

• 3+ years of proven inside sales or call center management experience (appointment-setting preferred).
• Strong background in lead generation, phone sales, and appointment conversion.
• Hands-on leadership style — you thrive on the sales floor, not behind a desk.
• Excellent coaching, training, and team-building skills.
• Results-oriented mindset — you hate excuses and love winning.
• Must be available to work evenings and weekends consistently.

Compensation & Benefits

• Base Salary + Monthly Performance Bonuses + Overrides.
• Total earning potential: $80,000 – $120,000+ annually.
• Paid time off, health benefits, and 401(k) options.
• Unlimited advancement opportunities — we promote from within.

Why Work With Us

Joyce Windows, Sunrooms, and Baths has been a trusted name in home remodeling since 1955. We’re growing fast, and our success comes from investing in our people and creating a competitive environment where performance pays.

If you’re a high-energy sales leader who wants to own the evenings and weekends, this is your chance to build a powerhouse team and drive explosive growth.

How to Apply

For fastest response, call, text, or email your resume today:
Text: (440) 577-5059
Call: (440) 274-5796
Email: wstclair@joycefactorydirect.com