Inside Sales / Call Center Supervisor – Part-Time | Incentive-Based | $50K+

Company: Joyce Windows, Sunrooms & Baths
Location: Berea, OH (On-Site)
Pay: Hourly Base + Incentives & Bonuses | $50,000+ (Part-Time)
Job Type: Part-Time Supervisor
Schedule: Saturday 8:30am–4:00pm | Sunday 12:00pm–8:00pm | Monday 8:00am–4:00pm

We’re hiring an experienced Inside Sales / Call Center Supervisor to lead our weekend team in Berea, Ohio. This is a part-time, hands-on role where you’ll be supervising while also working the phones and setting appointments. If you don’t have proven experience running a call center, inside sales team, or appointment-setting operation, this job isn’t for you.

This is an incentive-based role with strong earning potential, and for the right leader, it can grow into a full-time career path. Titles that fit this position include Inside Sales Supervisor, Call Center Supervisor, Appointment Setting Manager, or Sales Team Lead.

What You’ll Do

• Supervise a weekend team of appointment setters and inside sales reps.
• Work the phones yourself — leading from the front.
• Hold reps accountable and drive daily results.
• Track KPIs and coach team members in real time.
• Help recruit, train, and upgrade talent as needed.

What We’re Looking For

• Experience required: inside sales, call center, or appointment-setting leadership.
• Must be comfortable working part-time weekends and being on the phones.
• Strong track record of driving sales and coaching teams.
• Excited by an incentive-based role where performance drives pay.
• Growth-minded — ready to move into full-time leadership as we expand.

What’s In It for You

• Hourly base pay + incentives + performance bonuses.
• Earning potential of $50,000+ in a part-time role.
• Career growth opportunities in a multi-million-dollar company.
• Additional company perks and benefits available.
• Hands-on leadership role with high visibility.

How to Apply

Apply today to join Joyce Windows, Sunrooms & Baths in Berea, OH as our next Inside Sales / Call Center Supervisor and take charge of a high-performing weekend sales team.

Call: (440) 274-5796
Text: (440) 577-5059
Email: wstclair@joycefactorydirect.com