Sales Support Assistant (Part-Time)

Includes working with customers, the sales and customer service team and operations

Industry: Importing and distribution

Location: Tallahassee, FL (in-office)

Summary of Qualifications:

• Customer relations experience is helpful
• Excel, Word and other software. Customer Relationship software experience a plus

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Full Job Description:

About us: Golden Lighting, a nationally recognized brand, is a growing company of 30+ employees specializing in the design and manufacture of residential lighting products. To aid our growth, we are searching for an experienced and motivated Accounts Receivable Specialist to join a team of accounting professionals.

How this role is important to the company: The Accounts Receivable Specialist is a key player who ensures cash flow into the company remains accurate and up to date. As we continue to expand our operation, having a dependable accounts receivable team allows us to make informed business decisions.

We are specifically looking for someone who:

• Thrives when given autonomy in their position
• Is extremely detail-oriented and organized
• Takes initiative and doesn't just want for direction when you see an issue
• Is looking for more than just a "job" and wants a stable, long-term career with a company they can grow alongside

If this describes you, please read on!

Position Summary

The Sales Support Assistant is a vital role that supports customer engagement, reporting, and operational efficiency within the sales function. This position is ideal for young professionals looking to gain insight into a corporate setting while being compensated for their contributions. It requires strong communication skills, technical aptitude, and proficiency in Excel.

Core Responsibilities

Reporting and Data Analysis

- Oversee the upkeep and accuracy of eCAT, updating data as required.

- Create and maintain accurate reports utilizing Excel and related IT tools.

Operational & Sales Support

- Assist with administrative functions and team projects as assigned.
- Support the sales team and marketing efforts to ensure smooth workflow

Customer Inquiry Management

- Respond promptly and professionally to customer inquiries via phone, email, and in-person.
- Provide accurate information to customers and ensure a positive service experience.

Qualifications and Competencies

- Strong technical aptitude with ability to learn new systems quickly.

- Proficiency in Excel and related reporting tools.

- Strong communication and interpersonal skills; personable and approachable.
- Detail-oriented with strong organizational skills.
- Sales experience a plus, but not required.
- Experience with eCAT and CRP platforms preferred.

Key Performance Indicators (KPIs)

- Accuracy and quality of reporting deliverables.

- Timely and professional response to customer inquiries.

- Effective support of sales and team operations.
- Contribution to customer satisfaction and retention.

Part-time position, 15–20 hours per week, flexible scheduling, no weekends.