We have an exciting opportunity to join the Linguistics sub-department of our Translation team as a Quality Assurance Executive.

As an ISO 17100 certified translation agency, we pride ourselves on delivering high quality for clients across multiple industries, with exceptionally quick turnarounds in 100+ languages.

That's where you come in!

You will play a key role in driving our quest for high-quality content, working on a number of creative and diverse translation projects across multiple languages – completing final checks.

The office is a multicultural and diverse environment, with a supportive culture where success is celebrated. If you have a passion for languages and translation, this is the perfect opportunity for you!

The role:

• Fixed term (10 months), full-time (Mon-Fri) - 37.5 hours per week with a hybrid-working policy
• Salary: £24,000 - £27,500 (FTE)
• Completing quality assurance checks of language content in a CAT tool or other platform (e.g. omissions, punctuation, numerical values etc.)
• Contributing to the creation, development, and usage of assets such as style guides, term bases/glossaries, and non-translatable lists

• Providing constructive feedback to translators from quality assurance checks in order to uphold standards and facilitate continual improvement
• Recording results of quality assurance checks in a variety of tools/software
• Reporting on key issues arising at the quality assurance stage and identifying root problems
• Actively proposing solutions to drive improvement of content quality standards
• Supporting Global Resourcing with the evaluation of freelance translation/quality assurance tests, through the content management system

About you:

• Excellent attention to detail
• Strong proofreading/editing skills
• Demonstrable organisation skills
• Good communication skills
• Time management skills with the ability to work to deadlines
• IT literacy
• Ability to effectively deliver constructive feedback
• Familiar with QA software/LQA models
• A driven, proactive mindset
• Flexible in approach to work
• Passion for language

What we offer:

• 33 days annual leave (pro-rata'd based on contract length), plus birthday off
• Company training and events budget
• Work abroad policy (up to 30 days per year)
• Industry-leading pension scheme (matched up to 7%)
• Value-led recognition prizes
• Industry-leading family policies
• Hybrid, flexible working
• Cycle to work scheme
• Life assurance and private Bupa healthcare
• Regular team socials
• Employee discounts through Perkbox
• Vibrant office environment with free weekly breakfasts and Friday drinks