New Age Hospice is seeking a Clinical Manager – Hospice

San Antonio, TX

The Hospice Clinical Manager is responsible for the day-to-day oversight of clinical services within the hospice program. This role ensures the delivery of high-quality, compassionate care that meets all regulatory, clinical, and organizational standards. The Clinical Manager leads and supports the interdisciplinary team, fosters a culture of excellence, and ensures compliance with all applicable laws and guidelines.

Essential Duties and Responsibilities:

• Provide leadership and supervision to clinical staff including RNs, LVNs, CNAs, social workers, chaplains, and other interdisciplinary team members.
• Ensure timely and appropriate patient admissions, care planning, and service delivery.
• Monitor and manage clinical performance metrics, including quality outcomes, patient satisfaction, and compliance indicators.
• Conduct regular IDT and education meetings to support care coordination and staff development.
• Oversee documentation practices to ensure accuracy, timeliness, and compliance with Medicare Conditions of Participation and state regulations.
• Participate in the hiring, training, evaluation, and professional development of clinical staff.
• Collaborate with the Administrator and other leadership to support census growth, operational efficiency, and strategic initiatives.
• Serve as a clinical resource and mentor to staff, promoting best practices in hospice and palliative care.
• Respond to patient and family concerns with empathy and professionalism, ensuring resolution and satisfaction.
• Participate in on-call rotation and provide clinical support as needed.

Qualifications:

• Registered Nurse (RN) required; bachelor’s degree in nursing or related field preferred.  
• Current RN license in good standing TX.
• Minimum 1–3 years of hospice or palliative care experience, with at least 1 year in a supervisory or management role.
• Preferred service area San Antonio, TX

Skills:

• Strong leadership and team-building abilities
• In-depth knowledge of hospice regulations and clinical standards
• Excellent communication, organizational, and problem-solving skills
• Proficient in EMR systems and Microsoft Office Suite
• Ability to manage multiple priorities in a fast-paced environment

Working Conditions:

• Hybrid remote with regular field visits to patient homes, facilities, and team members.
• You must live in the SATX area
• May require evening or weekend availability for urgent clinical needs or staff support.
• Participation in on-call rotation as needed.