Under the direction of the Chief Engagement Officer, the Inclusion Director will lead JCC Greater Boston’s efforts to create an environment where individuals are seen, valued, respected, and can meaningfully contribute and belong in all aspects of our community. The Director will work across departments to ensure that programs are accessible and adaptive, and that staff and systems are equipped to meet diverse needs. This role involves building a culture of inclusion that is embedded in the daily practices, relationships, and mindsets of staff and members alike, and building systems and practices that ensure individuals are seen, valued, respected, and can meaningfully contribute and belong. Responsibilities include developing staff capacity, establishing inclusive systems and programs, and partnering with families and caregivers to achieve a fully inclusive environment.

JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish.

Primary responsibilities include, and are not limited to:

Foster a Proactive, Inclusive Culture:

Lead organization-wide efforts to build a culture where inclusion is the norm and embraced by both staff and members.

• Develop and implement strategies that promote empathy, connection, and belonging across all touchpoints of the JCC experience.
• Design and deliver educational opportunities that support inclusive practice as a standard for all employees.
• Partner with departments to ensure that values of inclusion are reflected in communication, behavior, environment, and decision-making.
• Cultivate a shared responsibility for inclusion among all employees and members, promoting a community where everyone feels welcomed and valued.
• Build meaningful relationships with staff and members to encourage inclusive attitudes and proactive support.
• Regularly assess organizational climate and culture through staff feedback, member input, and observation to guide ongoing improvement. This role champions inclusion not just as a value, but as a visible and actionable norm embedded in daily interactions and institutional structure.
• Build capacity and support staff across programs
• Provide ongoing coaching and professional development to help staff create welcoming and accessible environments.
• Partner with departments to embed inclusive practices into programming, staffing models, and engagement strategies.

Create, Enhance, and Oversee Adaptive Programs:

Design, enhance, implement, and oversee adaptive programs tailored to a wide range of abilities across JCC departments.

• Serve as Point Person for participant inclusion and accessibility
• Assess and recommend adaptive equipment and facilities improvements in collaboration with relevant teams.
• Develop and support intake and implementation processes
• Collaborate with departments to create systems for participant intakes and individualized implementation plans.
• Ensure intake and support planning are designed to ensure equitable access to all JCC programs, reflecting the organizational commitment described in the statement
• Train and coach staff to conduct intakes and develop support plans aligned with best practices.
• Provide consultation and troubleshooting support for complex or escalated inclusion-related cases.
• Advise departments on inclusive practices and for participant accommodations and accessibility.
• Ensure inclusion is embedded into program design and participant experiences.
• Act as a liaison for families, caregivers, and staff: serve as a central resource for families, caregivers, and staff by offering guidance, strengthening communication, and supporting coordinated plans that ensure participants of all abilities can fully engage in JCC programs.

Inclusive Program Ideation & Cross-Departmental Support

Collaborate with program teams across the lifespan to ideate, adapt, and enhance programs so they are accessible, engaging, and responsive to diverse needs.

• Provide coaching and consultation that build staff capacity and embed inclusive practice into program design, environments, and daily operations.
• Employment Pathways & Community Partnerships: In partnership with HR and community organizations, develop and support inclusive workforce initiatives that create meaningful employment pathways for individuals with disabilities, including identifying roles, coaching staff and participants, and evaluating program impact.

Standard Staff Expectations: 

Standard staff expectations include and are not limited to: 

• Actively create a welcoming dynamic that contributes to an environment where each individual is valued, seen, and respected 
• Support JCC Greater Boston’s mission, vision, and values including through personal role modeling 
• Attend JCCGB meetings and trainings as assigned, and actively participate in and support the goals and initiatives of JCCGB and the department  
• Other activities as required

Supervisory Responsibilities: Oversee adaptive program instructors and staff, as assigned.

Supervisory responsibilities include, and are not limited to:

• Hire, mentor, and support adaptive program instructors and staff.
• Identifying key areas of growth and creating individual goals for the year to update periodically and aligned with the expectations of JCC Performance Management program.
• Uphold the policies of the organization and align work with the overall mission, vision and strategic objectives of the JCC; report to the [supervisor] any related issues.
• Create/facilitate an environment where employees can achieve individual goals.
• Build and maintain a positive working relationship to achieve desired outcomes and the ongoing professional growth of the direct report. 
• Conduct supervisory meetings to provide on-going guidance, direction and supervision.
• Identifying key areas of staff growth, oversee progress of goals, and write and conduct performance reviews aligned with JCC standards and the expectations of JCC Performance Management program.

This is a great chance to join JCC Greater Boston's respected and valued, people-orientated workplace of diverse community services providers, which is rapidly growing! 

This full-time, salaried position offers a comprehensive benefits package, a supportive work environment with a hybrid work option for some administrative duties, and a competitive starting salary range of $86-90K annually.

The salary offered will ultimately be determined by relevant qualifications, experience, and JCC's internal equity.

About JCC Greater Boston

Since opening its doors in 1983, JCC Greater Boston has been committed to its mission of creating a vibrant, inclusive, and diverse community by nurturing meaningful and lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends.

JCC Greater Boston staff enjoy working in an innovative, friendly, and welcoming environment where their talents and contributions are appreciated. In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work-life balance, we encourage you to explore becoming part of the JCC team!

The JCC is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values: Belonging, Joyfulness, Collaboration, and Transformation, which we hope resonate with all.

To learn more about what makes JCC Greater Boston a wonderful place to work, please visit our careers page at https://www.bostonjcc.org/careers/

JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented group.

Education and Experience:

·       Master’s degree in Special Education, Social Work, or related field required.

·       5+ years of experience at a management or leadership level with achievements in building culture that supports individuals with disabilities, older adults, and/or populations requiring adaptive support – leadership experience must include successfully designing and leading inclusive programs.

Skills and Abilities:

·       Deep understanding of diversity, equity, inclusion, and belonging.

·       Strong communication, coaching, and facilitation skills.

·       Proven ability to lead change, influence culture, and build cross-departmental relationships.

·       Skilled in systems thinking, program development, and navigating complex conversations.

·       Highly organized and able to manage multiple priorities effectively.

·       Collaborative and proactive relationship builder across diverse stakeholders.

·       Strong commitment to continuous learning and professional development.

Physical Requirement: This role requires primarily in-person work, with some hybrid flexibility based on the essential functions of the position and program needs – some tasks may be performed remotely. Candidates must be able to navigate a multi-building campus and engage with participants in active settings.

ADA Statement: Individuals must possess these criteria for knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities.

In addition to a rewarding career within our mission-driven, values-driven, and family-centric environment, JCC Greater Boston proudly offers full-time employees a comprehensive and competitive benefits package that includes:

• Competitive cost-sharing Health and Dental Insurance
• JCC Sponsored/Paid Health Reimbursement Account
• JCC Sponsored/Paid Group Life Insurance/LTD Coverage
• Generous paid time off supporting a quality work-life balance
• Tax-deferred 403(b) retirement savings plan
• Voluntary Supplemental Vision Insurance
• Additional Voluntary Supplemental Life/ADD coverage for you and your family
• AbilityAssist Employee Assistance Program (EAP)
• Norton Cyber Security Program
• LegalEase Insurance program

JCCGB Perks! This position is eligible for a free individual membership to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more! Complimentary individual membership includes: 

• Use of the Fitness Center at Leventhal-Sidman
• Access to group fit classes, Arts & Culture adult programming at member rates
• Discounts on a variety JCCGB's fitness/wellness programs and services
• Free wellness events!
• Discounted child care at JCCGB Early Learning Centers and after-school program
• Discounted JCCGB camp tuition

Benefits are subject to review and change by the Organization, and plan documents are the primary determinant.

A Great Place to Work! JCC Greater Boston is consciously evolving as a great place to work! In our recent 2023 employee engagement survey, at least 88% of our staff gave us top ratings on:

• Supportive colleagues
• Team camaraderie
• How their managers treat them
• Individual autonomy
• Knowing what their work contributes to and how it impacts others
• Pride in working for the JCC
• Program and service quality
• Holding ourselves accountable    

Our staff and leadership bring experience, excellence, and commitment to everything we offer and we are dedicated to a culture where all our employees may thrive. Our culture is built on our values, driven by our mission, and nurtured through the expert contributions of our professionals.