Job Title

Senior Director, Head of Multi-Vendor Service (MVS)

Job Description

Senior Director, Multi-Vendor Services (Nashville, TN)

The Senior Director Multi-Vendor Services Leader will execute the global strategy.    

Your role:

• P&L management within APM and BU impact of P&L performance

• Negotiating SLAs, programs and promos with business

• Supporting Customer Service in critical material shortage events, including whole system acquisitions and critical parts acquisition, while not disturbing market price balance

• Managing 3rd Party expectations WRT Philips overall

• Legal Support for CSIP investigations, lawsuits and enforcement

• Key customer engagement on behalf of Philips (e.g. customer does not want to do business with Philips directly but wants to buy Philips parts), you could call this strategic customer recovery and protection

• NPI for aftermarket portfolio, where to invest and develop for SPOR support

• Ability to manage a large team (100+employees)

You're the right fit if:

• You’ve acquired 10+ years of experience of relevant spare parts space experience within the medical device industry.

• Your skills include…. Minimum 5+ years managing large distributed teams (100+ FTEs) up to and including director level reports, with direct line management.  

• You have a… bachelor’s degree.

• You must be able to successfully lead a business in a matrix organization. 

• You’re an… Strong leader that has P&L ownership and has a strong understanding of the regulatory & licensing requirements in the spare parts space.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

Nice to haves: 

1. Strong knowledge of 3rd Party Medical Device market service providers and suppliers
2. In depth knowledge of aftermarket medical device parts
3. Management experience with Salesforce.com
4. Experience managing salesforce.com administration teams
5. Logistics, Inventory management and Packaging knowledge
6. Experience with matrixed leadership environment
7. Expert level knowledge of Imaging and Biomed modalities
8. E-Commerce in both Direct and Indirect
9. P&L leadership and understanding impact and management of internal vs external business
10. In depth knowledge of international flow and supply of aftermarket medical device parts 
11. Understanding of the use Intellectual Property and application in aftermarket environment
12. Strong sales leadership
13. Strong negotiation skills  
14. Call center management/leadership experience
15. Experience in high volume transactional medical device parts business
 

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an office role. 

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our commitment to diversity and inclusion.

Philips Transparency Details

The pay range for this position in Nashville, TN is $172,000 to $295,000

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.    

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.