Position Overview

The Finance Operations Specialist plays a critical role in driving the accuracy, efficiency, and continuous improvement of the company’s global financial operations. This position oversees payroll, benefits, and accounts payable across multiple international entities, ensuring seamless processes, precise financial reporting, and exceptional support to both employees and vendors.

The ideal candidate thrives in a fast-paced, growth-oriented professional services environment, demonstrates strong analytical and organizational skills, and is passionate about operational excellence and data integrity.

Key Responsibilities

Payroll, Benefits, and Compliance (~20%)

• Process multi-country payrolls (U.S., U.K., and other global entities) accurately and on schedule.
• Manage payroll taxes, benefits administration, and related filings in compliance with local regulations.
• Lead the transition from third-party payroll providers to Workday Payroll, ensuring data accuracy and process consistency.
• Prepare monthly payroll reports and year-end tax filings (e.g., W-2s).
• Partner with HR on employee changes, benefits updates, and compliance reporting.

Accounts Payable & Expense Management (~40%)

• Manage end-to-end AP operations, including vendor onboarding, invoice processing, and payment runs through Bill.com.
• Review and reconcile Navan expense reports for accurate GL coding and policy compliance.
• Build and maintain positive vendor and employee relationships through timely, accurate communication.
• Process and track operational requests (e.g., conferences, subscriptions, professional development) for proper approvals and budget alignment.
• Prepare monthly AP summaries and assist with 1099 and international vendor tax documentation.

Accounting & Operational Finance (~40%)

• Maintain accurate financial data within the ERP system, ensuring completeness and timely reconciliations.
• Prepare accounting schedules and reconciliations, including prepaid and accrued expenses, amortization, COGS, and timesheets.
• Track and calculate sales commissions and assist in preparing management financial reports.
• Collaborate with business teams to ensure accuracy of operational data for management reporting.
• Partner with data and business owners to improve visibility, accountability, and financial reporting efficiency.

Qualifications

Required

• Associate’s or Bachelor’s degree in Accounting, Finance, or a related field.
• 2+ years of experience in payroll, accounts payable, or finance operations.
• Strong knowledge of GAAP and accrual-based accounting principles.
• Demonstrated analytical, problem-solving, and reconciliation skills.
• Excellent communication and interpersonal skills with a customer-service mindset.
• High attention to detail with the ability to manage multiple priorities in a dynamic environment.
• Proven ability to streamline and automate financial processes.
• Proficiency in Microsoft Excel and Outlook.

Preferred

• Experience with multi-entity or multi-currency environments and global payroll.
• Familiarity with Workday, Navan, Bill.com, Salesforce, and ERP systems (e.g., Sage Intacct, NetSuite).
• Understanding of full-cycle AP, expense reporting, and corporate credit card reconciliations.
• Background in professional services or consulting environments.

Attributes for Success

• Customer-Centric: Builds trusted relationships with employees and vendors; provides timely, solution-oriented support.
• Detail-Oriented: Maintains exceptional accuracy and precision in all financial and operational work.
• Process-Minded: Continuously seeks opportunities to streamline, document, and enhance workflows.
• Analytical: Uses data to drive insights, validate results, and ensure alignment across systems.
• Collaborative: Communicates clearly and works effectively with cross-functional partners.
• Accountable: Takes ownership of outcomes, ensuring deliverables are accurate, timely, and complete.
• Discreet and Trustworthy: Handles confidential employee and financial data with professionalism and integrity.

Other Details

• Location: On-site at Washington, D.C. headquarters (Monday–Thursday); remote Fridays.
• Must be eligible to work in the U.S. without sponsorship.