Position Overview

The Portfolio Leader is responsible for the overall performance of a designated portfolio of accounts. This role involves developing and implementing both portfolio-level and clients-specific strategies to drive revenue and margin growth, expand client market share, and ensure high levels of client satisfaction and retention.

The Portfolio Leader leads a team of Client Partners who are focused on strategic solution sales, fostering strong client relationships, and strengthening Horizontal’s position within assigned accounts. Close collaboration with the Director of Client Management, Client Managers, and the Recruiting organization is essential to ensure world-class requisition delivery and management, as well as to maintain strong relationships with MSP partners and internal program teams. In addition, the Portfolio Leader partners with solutions and engagement leaders to support the successful delivery of project milestones and Statement of Work (SOW) deliverables.

The role also plays a critical part in financial and data analysis across the portfolio and key accounts. This includes identifying performance trends, informing strategy, and taking action to accelerate positive outcomes or proactively address areas of concern.

Key Responsibilities

Team Leadership

• Lead a team of Client Partners responsible for the go-to-market strategy for assigned accounts.
• Partner with the client management and recruiting teams on service delivery.
• Collaborate with the new business development team to pursue, onboard, and activate new clients.

Client Strategy

• Through Client Partners, play a primary role in the development and execution of client go-to-market strategies.
• Attend in-person and virtual client meetings to support Client Partners with relationship building, QBRs, and escalations.
• Track, monitor, and assess key performance data to drive meaningful action and strategy.

Recruiting and Delivery

• Partner with Client Management and Recruiting leadership to complete account playbooks and execute delivery strategies.
• Collaborate on recruiting and account strategies to improve fill rates and overall delivery efficiency.
• Discuss account/requisition allocation and priority when unique scenarios or strategic opportunities arise with clients.

Financial Management

• Manage revenue and spread against set budgets at the portfolio and client level.
• Share weekly, monthly, and quarterly projections on performance.

Requirements & Qualifications

• 10+ years of experience in staffing and professional services.
• 7+ years of direct people leadership and revenue and gross margin management for geography, team, or portfolio.
• 5+ years of leading, developing, and guiding large enterprise account strategies directly and indirectly.
• Proven track record of expanding revenue, margin, market share, and solutions within large enterprise accounts.
• Demonstrated experience playing an executive role in the overall relationship of a formal MSP or self-run programs, influencing strategy, recruiting, and delivery, and supporting through QBR and escalations.
• Strong financial acumen, with the ability to analyze financial and business intelligence reports, interpret trends, and translate insights into clear strategies that drive positive performance and address risk.
• Preferred 2+ years of experience selling Statement of Work (SOW) solutions.
• Ability to travel up to 30% of the time.

Why Join Horizontal

You’ll operate at the intersection of enterprise client strategy and delivery excellence, shaping account growth, guiding solution pursuits, and partnering with senior leaders to drive meaningful and measurable outcomes.

About Horizontal

Horizontal is a global services organization delivering IT, Creative, and Business Professional, Talent, Teams, and Project Solutions both onshore and offshore. We are privately held and minority-owned, with a relentless focus on growth for our clients, our people, and our communities. Our model combines consultative expertise, scalable delivery, and a partnership mindset to help enterprises accelerate outcomes across complex programs and evolving workforce needs.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Wellness Resources

Compensation

Base salary range: $135,000–$175,000 per year with total compensation targets ranging from $200,000 to $300,000+ per year, depending on experience and performance.

Keywords: Market Director, Practice Director, Branch Manager, Branch Director, Managing Director, Portfolio Leader, Account Portfolio Manager, Client Services Leader, Client Portfolio Director, Strategic Accounts Leader, Enterprise Account Leader, Portfolio Management Leader, Client Delivery Executive, Regional Director, Professional Services Leader, Contingent Labor, Staffing Solutions, Workforce Management

The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.