Front Desk Team Member (PT, Seasonal)

  • Horizon Outdoor Hospitality
  • Rockwood, Tennessee, United States
  • 1mo ago
  • Part-time
  • On-site

Rockwood Marina & RV Park is a welcoming, scenic destination for travelers, boaters, and outdoor enthusiasts. We pride ourselves on creating a friendly, relaxing environment where guests feel at home from the moment they arrive. We are seeking a reliable, friendly, and organized Front Desk Associate to join our team for the busy season. This role is perfect for someone who enjoys working with people, multitasking, and being part of a laid-back, customer-focused environment.

Key Responsibilities:

  • Greet guests warmly and provide excellent customer service
  • Manage check-ins and check-outs for RV park and marina guests
  • Answer phone calls, take reservations, and respond to inquiries
  • Handle payments and maintain accurate records
  • Provide information about park amenities, local attractions, and marina services
  • Assist with general office duties and light housekeeping of front desk area
  • Coordinate with maintenance and management teams as needed

We look forward to welcoming someone who enjoys helping others and being part of a great guest experience!

  • Must pass background check
  • Strong communication and customer service skills
  • Basic computer proficiency
  • Ability to multitask and stay organized in a fast-paced environment
  • Friendly, positive attitude and professional demeanor
  • Previous customer service or hospitality experience preferred (but not required)
  • Availability to work weekends and holidays
  • Competitive pay for all hours worked
  • Free or discounted RV site
  • Accrued PTO
  • Supportive team atmosphere