Director of Product Marketing

  • Steer Health
  • Irving, Texas, United States
  • 1mo ago
  • Full-time
  • Hybrid

As Director of Product Marketing, you will own how Steer Health goes to market. This is a foundational, high-impact role reporting directly to the CEO. You'll join as a senior individual contributor with a near-term mandate to build a small team, and you'll work in lockstep with product, sales, and customer success to define and own our category. This role sits at the intersection of two distinct buyer motions - complex enterprise health system deals and high-velocity mid-market specialty group sales - and requires someone who can write a compelling board-level narrative in the morning and a punchy outbound sequence by afternoon.

What You'll Own

  • Positioning & category narrative: Own the "AI Workforce for Healthcare" story from category creation to product-level messaging. Make it land differently for a health system CIO vs. an independent orthopedic practice owner.
  • Go-to-market launches: Architect product launches across Luna AI, SteerNotes, FastTrackCare, and Revenue Cycle Intelligence - from internal enablement kits to market-defining moments.
  • Competitive intelligence: Know the market cold. Build battlecards and positioning frameworks that help sales win against Nuance, Suki, Abridge, Luma Health, and the biggest competitor of all: status quo.
  • Sales enablement: Partner with the VP GTM to produce one-pagers, ROI calculators, objection-handling guides, and outbound sequences tailored by specialty and segment - materials the field actually uses.
  • Customer marketing: Turn 109 customer organizations into advocates, case studies, and expansion opportunities, with formal reference programs anchored by marquee logos.
  • Analyst and press relations: Proactively place Steer in Becker's, Healthcare IT Today, HIMSS, and MGMA conversations; build toward KLAS and Gartner visibility.
  • Conference strategy: Own Becker's, HLTH, MGMA, and ViVE - from booth narrative to executive programming to post-event pipeline sequences.
  • Marketing metrics: Define what good looks like across pipeline contribution, win rates by segment, content engagement, and competitive displacement. Then improve the numbers.

Must-haves:

  • 7+ years in B2B SaaS product marketing, with at least 3 years in healthcare IT or digital health
  • Proven track record owning positioning for both enterprise and mid-market segments simultaneously
  • Exceptional writer - executive-grade narrative and punchy sales copy in the same week
  • Experience launching an AI or automation product in a regulated industry
  • Comfortable operating lean - scrappy when the moment requires it, strategic when it counts
  • Has built sales enablement materials that field teams actually reach for

Strong differentiators:

  • Experience at a category-creating company, not a fast-follower
  • Understands EHR ecosystems - Epic, Athena, eCW are not acronyms you need explained
  • Has marketed to both health system C-suite and independent practice operators
  • Background touching clinical workflow, revenue cycle, or patient access
  • Contributed to a Series A or B investor and analyst narrative, not just customer-facing work
  • Thinks in systems - maps a full buyer journey and identifies the 3 highest-leverage points

We hire for how people think, not just what they've done. The person who thrives in this role:

  • Asks "so what?" before saying "great work"
  • Moves without waiting for permission on a landing page headline
  • Finds angles competitors miss because they question the obvious
  • Builds things once and makes them reusable, not one-off deliverables
  • Knows why a health system CFO says yes - and why a practice manager does too, and understands those are different reasons
  • Is genuinely curious about healthcare, not just marketing in it

Why Steer Health

  • Category-building moment: You're not joining a mature marketing machine. You're building the function that defines how "AI workforce for healthcare" enters the market lexicon permanently.
  • Real proof points: 36% net new patients captured after hours. $82M+ revenue recovered annually. 44K+ staff hours saved per year per health system. 109 live customers. The ammunition most healthcare startups spend years chasing.
  • Direct founder access: You report to the CEO. Your strategy is heard at the highest level - no six layers of approval for a campaign pivot.
  • Meaningful upside: Competitive salary with meaningful equity at a company on a clear inflection point. The story you build directly moves the valuation needle.

Health, Vision, Dental and Life Insurance

2 weeks PTO + Holidays