Company Description

IGI provides large scale, high-resolution audio-visual systems for advanced visualization applications and world-class corporate AV solutions to top companies across the USA. All IGI solutions are the culmination of our vast industry experience in delivering cutting-edge technologies and our unwavering reliability, quality, and attentive service.

Job Description

We are looking for an Operations Manager for our Michigan HQ office. This individual will follow existing operational policies, processes, practices and procedures. The focus will be on quality and service for which IGI is known for in the industry. Ideal candidates may come from construction, electrical contracting or AV integration areas.

Primary Role

The primary role of the Operations Manager is to be the day-to-day supervisor of operations staff with the goal of ensuring all IGI projects are completed on time, on budget, and at IGI quality.

Detailed Activities

• Execute the IGI operational processes already in place.
• Ensure all products and services are delivered on time and on budget at IGI quality.
• Supervision of technical staff related to operations in engineering, installation and service.
• Ensure all technical staff are provided and maintain required training.
• Ensure IGI support priority is maintained
• Manage Employee Performance Objectives of all operational staff
• Allocate technical resources to sales staff

Qualifications

• Bachelor's degree (business, technical, or operations related)
• Strong supervisory skills
• Effective communication skills (clear and concise)
• Presentable (client facing/sharp)
• Able to build team cohesiveness and hold team accountable
• Set positive, energetic and enthusiastic example                 
• Delegate and empower team to grow in capabilities              
• Utilize effective conflict resolution techniques and positive constructive criticism     

Preferred Certifications

PMP certification

Location

Position based in Commerce Twp., MI

Travel

Regular local, and occasional out of state/overnight travel.

Work Hours

Normal work hours for the Operations Manager position are Monday-Friday 8am-5pm.

Pay

Compensation range is $110-140k depending on experience.

Additional Information

IGI focuses primarily on three key segments of the AV space: 1) Advanced Visualization, 2) Advanced Audio-Visual Integration, and 3) Corporate AV Integration.

Advanced Visualization projects involve the design, engineering, fabrication and building of large scale, high-resolution visualization systems for the Fortune 50 and U.S. Military. These technology solutions include PowerWalls, virtual reality (VR) Rooms, and immersive stereo/3D technologies including motion capture labs.

Advanced Audio-Visual Integrations projects consist of large dvLED and other LED video wall solutions, control rooms, and other complex, sophisticated solutions.

IGI's Corporate AV systems provide users with the collaboration tools necessary to succeed in today’s ever evolving technological environment. Our presentation, video conferencing, and digital signage systems help customers use the right technology in board, conference, VTC, collaboration rooms, and huddle spaces to share information, meet goals, and communicate more effectively.

All IGI solutions are the culmination of our vast industry experience in delivering cutting-edge technologies and our unwavering reliability, quality, and attentive service. We incorporate innovative technologies from manufacturers such as Samsung, Planar, Sony, Barco, Crestron, NVIDIA, Christie Digital, Crestron, Poly, and Microsoft Teams in our systems.

To get an in depth look at what we do, see our website at www.werigi.com. We Are IGI.

All applications will be held in strict confidence. IGI is an Equal Opportunity and Affirmative Action Employer.

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