Company Description

Arthur Grand Technologies (www.arthurgrand.com) is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in this short span of time. Our company is managed by a team of professionals who worked for big 5 consulting firms for 20+ years. 

We are a minority owned staff augmentation and technology consulting company
To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits and provide continued opportunities for professional growth.

Job Description

Arthur Grand Technologies is currently seeking a highly motivated and skilled ERP Support Engineer – Syteline ERP – Omaha, NE – Full Time - Hybrid for one of our clients.

Position: ERP Support Engineer – Syteline ERP

Location: Omaha, NE – Hybrid (3 Days onsite & 2 Days remote)

Full Time
 

Summary Of Responsibilities

This position is responsible for providing application maintenance and support for the Enterprise Resource Planning (ERP) system. This position will have knowledge of all aspects of the ERP system and its database schema. This individual will design, develop, test, and deploy system modifications, as well as changes to other applications that integrate with the ERP system. Also, this role requires the documentation of requirements, technical specifications, testing, and all required documents to comply with procedures for verified and validated applications.

Essential Duties And Functions Programming Duties

• Install, configure, and modify parameters of the ERP application software.
• Create and modify forms, stored procedures, database structures, jobs, scripts, reports, vendor supplied utilities, etc., to provide solutions to business user needs with application software from third party providers, as well as internally developed software.
• Comply with relevant standards and regulations including documentation of requirements, technical documentation, testing, and all required documents to comply with procedures for verified and validated applications.
• Assist with the validation of the back-up, recovery, and disaster recovery parameters of application software from third party providers.
• Document developed code and systems, or changes made to software applications from third party providers.
• Assist in support and troubleshooting of problems or incidents.
• Perform other duties as assigned.
• Business Analysis Duties 1.Analyze and document user requirements. 2.Define scope, assumptions, constraints, risks, and objectives with the business. 3.Identify and assist in the resolution of issues, problems, or disruptions. 4.Document current or potential impacts to processes, business operations, and the organization. 5.May take direction and guidance from other Software Engineers, Software Assurance Engineers, DBAs or IT management. 6.Provide direct assistance to users in use and interpretation of the ERP software application. 7.Handle phone and email support as directed. Each incident will be documented in the support ticket application. 8.Attend seminars, conferences, and user groups to learn about upcoming features and develop working relationships with other users of the ERP software.

Position Requirements:

• Bachelor or Associate degree in business or computer science, or combination of associate degree and at least 1 year of work experience can substitute.
• Some work experience in business analysis and programming computer software applications.
• PC proficiency with good working knowledge and experience with Microsoft Office products (Word, Excel, etc.).
• Solid working knowledge of personal computers, database concepts, and networks.

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Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

About Arthur Grand Technologies:

Arthur Grand Technologies is a leading provider of staffing and technology consulting services. Our company is managed by a team of professionals who have worked for big 5 consulting firms for 20+ years. We are a minority-owned staff augmentation and technology consulting company.

At Arthur Grand Technologies, we value our employees & contractors and strive to provide them with challenging, interesting work, market-relevant benefits, and opportunities for professional growth. If you have the necessary qualifications, and are excited to join a dynamic team.

Thank you for considering Arthur Grand Technologies. We look forward to hearing from you soon.

Best regards,

Richard Tucker

Arthur Grand Technologies Inc

8(A) Certified Business | CMMI (L3) | ISO 9001:2015 Certified | ISO/IEC 27001:2022 Certified

NMSDC Minority Business Enterprise (MBE)

Arthur Grand is an Equal Opportunity Employer (Including disability/Vets)

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.